With Buyer Protection, buyers benefit from 24/7 customer support, risk monitoring and fraud detection, and secure transactions. Learn more
Your funds will typically be available once the item is delivered, or shortly after the buyer pays if you’ve met the required criteria. Once your funds are available, you can request that they be sent to your linked bank account at any time.
You can track & manage your payouts from Payments in My eBay or Seller Hub.
With eBay seller protections, it's safe to sell every time. You're fully protected from events out of your control and if you need help, 24/7 customer service is there to support you.
Learn moreYes, eligible sellers can sell across all categories on eBay.com.au without paying transaction fees, up to $25,000 in sales (including tax and shipping) in a rolling 12-month period.
Free selling applies to sales to buyers in Australia. Optional listing upgrades, international sales (selling to buyers outside Australia) and Pro subscriptions may incur separate fees. Learn more about selling fees and how your sales are evaluated.
Previously casual sellers would typically pay 13.4% transaction fee + $0.33 per order fee.
Eligible Australia-based sellers will pay no transaction fees on eBay.com.au sales up to the annual sales limit of $25,000. You may still see other charges in specific situations e.g. international selling fee if you choose to sell to buyers outside Australia.
No, if you choose to add certain features to boost listings, these will still incur additional fees. This includes features such as Promoted Listings, Reserve Price and Subtitles. Learn more about selling fees and how your sales are evaluated.
If your sales exceed $25,000 within a 12-month period, you’ll automatically be upgraded to a Pro Starter plan and standard transaction fees will apply. to additional sales. You can also choose to upgrade to a Pro plan at any time. Transaction fees vary based on the Pro plan selected. Learn more about Pro subscriptions
Buyer Protection gives buyers added confidence when shopping on eBay. A mandatory Buyer Protection fee is applied to listings by sellers without a Pro subscription. This fee is included in the price the buyer sees when shopping so there are no surprises at checkout. Listings from Pro sellers include Buyer Protection at no additional cost to the buyer. Learn more about Buyer Protection.
For sellers without a Pro subscription, the Buyer Protection fee is paid by the buyer to eBay. It does not reduce the payout you will receive.
For Pro sellers, Buyer Protection is included at no extra cost to buyers or sellers, since Pro sellers pay transaction fees with each item that sells.
Buyer Protection fee is calculated as:
Any portion of the item price over $5,000 won't incur any additional fee. The Buyer Protection fee is always inclusive of GST.
When setting the item price during listing, you’ll see the Buyer Protection fee amount and the total item price that buyers will see on the listing. You'll be able to review your listing price, the Buyer Protection fee, and the total item price the buyer will see before completing your listing. You can also view the fee amount from your active listings. Learn more about how the Buyer Protection fee is calculated
You’ll see the full price a buyer pays during the listing flow, including the Buyer Protection fee. This helps you price your item with confidence.
No, the Buyer Protection fee is paid by the buyer to eBay. Your payout is based on your item price + shipping (minus any seller-paid fees that apply, like international selling fees where relevant).
Once a buyer’s order is confirmed, you can send the item. Your funds will typically be available once the item’s delivered, or shortly after the buyer pays if you’ve met the required criteria. Any applicable fees and costs, such as optional listing upgrade fees, Promoted Listing fees or postage label costs, are deducted from your sales proceeds.
Once your funds are available, you can request a payout to your linked bank account. You can track and manage your payouts from Payments in My eBay or the Payments tab in Seller Hub. Learn more about getting paid for items you’ve sold
Yes, you can buy Australia Post labels on eBay and drop off your parcel at your local post office, as you would normally. If you don’t have a printer, you can choose a printer-free option (QR code) and have your label printed at a participating drop-off location.
Yes, printer-free options will be available when purchasing a label on eBay. You will receive a QR code to show at the post office when you drop off your item, and they’ll print the label for you.
These changes have been planned for some time as part of improving the experience and value we offer to sellers in Australia.