These terms of service (the "Terms of Service") describe the terms pursuant to which eBay offers you access to its eBay Pro plans via subscribing, and all related services, applications and tools (together the "Service"). You are contracting with an eBay company (individually and collectively referred to as "eBay", "we", "our" or "us") determined by your country of residence. For example and as listed in our User Agreement, if you reside in Australia, you are contracting with eBay Marketplaces GmbH. By signing up for an eBay Pro subscription, you agree to all terms in this Terms of Service. 

These Terms of Service do not apply if you are automatically upgraded to a Pro Starter plan due to your Annual Total Sales, as described in our Selling fees without a Pro plan schedule. 

NOTE: Your use of these Services are subject to our User Agreement and all applicable rules and policies on the eBay site (including any selling limits, listing policies, pricing and promotions terms and the Payments Terms of Use). All existing selling limits on your account (as well as category and item limits) may prevent you from creating the maximum number of listings associated with your particular eBay Pro subscription.

As used in these Terms of Service the following definitions shall apply:

1. Calendar month means the first day of the month through the last day of the month.
2. Billing Cycle shall mean the approximate 30-day period during which a seller may accrue fees, discounts, refunds or credits. A Billing Cycle shall begin on the first calendar day of the month and end on the last day of the same calendar month.
3. Subscription Start Date shall mean the date that you sign up for your Pro subscription. You may start a subscription at any time.
4. Mandatory Subscription Period means the period between the Subscription Start Date and the end of the first full calendar month of your current subscription. This period only applies to Pro Basic, Featured, and Anchor plans. Because the Pro Starter plan has no monthly subscription fees, the Mandatory Subscription Period does not apply.

1. eBay Pro plans

To subscribe to an eBay Pro subscription, you must choose a Pro plan. There are four Pro plans:

• Starter
• Basic
• Featured
• Anchor

Note that the Pro Starter plan has no monthly subscription fees.

eBay Pro plans include access to various marketing tools such as Discounts Manager, which may have additional terms and conditions that you'll need to agree to when you start using the tool.

2. Pro subscriptions

The term of a Pro subscription is monthly. A subscription term will start the first day of the first full calendar month falling after your Subscription Start Date. A monthly Pro subscription renews for continuous, one-month periods spanning the first day of the calendar month to the last day of the calendar month. The period spanning the first day of the first full calendar month falling after your Subscription Start Date through the last day of the one-month period included in your subscription is the "Subscription Term".

All Pro subscriptions renew automatically, unless cancelled or modified under these Terms of Service.

3. Fees for Pro Subscriptions

Each Pro plan has its own fee structure for final value fees. By registering for a Pro plan, you agree to pay all applicable fees for Pro subscribers (“Monthly Subscription Fees”) as set out on the eBay Pro selling fees schedule as may be updated from time to time.

Australian GST 

Note that if your primary registration address is in Australia, Australian GST of 10% is payable on your eBay fees. If you're a business customer and are registered for GST in Australia, you can get a GST exemption if you register your Australian Business Number (ABN) with eBay.

Monthly subscription fees

Monthly subscription fees are recurring subscription fees paid monthly (“Monthly Subscription Fee”). The Monthly Subscription Fee will be charged at the beginning of your Billing Cycle along with other fees (e.g. final value fees) associated with your Pro subscription package. 

Monthly free listing entitlements

All sellers with an eBay Pro subscription on eBay.com.au are entitled to 250,000 free listings per month for items listed in auction-style or fixed price format in most categories. Fees will apply if you have used up the monthly free listings, if you list an item in a category that is excluded from free listings, or if you select optional listing upgrades. For full details, see eBay Pro selling fees. Unused free listing entitlements and other benefits don’t carry over to the next calendar month and are reset at the beginning of each calendar month. Listings that renew on a monthly basis will be included in the calculation of any free listing entitlements.

4. Payment of Monthly Fees

Monthly subscription fees are automatically deducted from your available funds. If you don’t have enough funds to cover the subscription fee, we’ll charge either your on-file payment method or linked bank account or otherwise collect Monthly Subscription Fees from you as set forth in the Payments Terms of Use. Your Monthly Subscription Fees may be aggregated with other selling fees and expenses. We will generate a statement of fees, refunds, credits, and other transactions associated with your selling activity through the Service on the eBay Sites each month (your “Financial statement”). You may view the financing statement on the Seller Hub.

5. Initial Billing

Initial Subscription Charge: When you sign up for a Pro subscription for the first time, we will charge you a pro-rated Monthly Subscription Fee (where applicable) equal to the number of days occurring from your Subscription Start Date to the first date of your Subscription Term (the "Initial Subscription Charge"). The billing period for the Initial Subscription Charge shall be known as the "Prorated Period".

Monthly Subscription Fee: After the Initial Subscription Charge, you shall be charged the Monthly Subscription Fee(s) (where applicable) in accordance with the Billing Cycle. 

Your Pro plan's benefits start on your Subscription Start Day. 

Listing and optional upgrade fee amounts are based on the terms in effect when a listing goes live and when it renews. Transaction fees and international sales fees are based on the terms in effect at the time of sale.

6. Examples of billing for Pro subscriptions

Monthly subscription

7. Cancelling your subscription

If you have sold AU $25,000 or less in the past 12 months (ending with the preceding month), you have the option to cancel your Pro subscription and take advantage of free selling. You can track your sales activity by visiting the Performance tab in Seller Hub or the eBay app. 

Regardless of your annual total sales, you can always change your subscription as set out in Section 8. You can always change your subscription to the Pro Starter subscription which has no monthly subscription fees. 

There's no fee for cancelling although for Pro Basic, Featured, and Anchor plans, you will be billed the subscription fee for either the Mandatory Subscription Period (if you've only recently subscribed), or the entire calendar month during which you cancel. In those circumstances you will continue to receive the Pro benefits until the end of the Mandatory Subscription Period or calendar month (whichever is applicable).

When cancelling your Pro Starter plan:

• If you cancel your Pro Starter plan mid-month (even within the same month you signed up), you will be moved to free selling starting the first day of the next month.
• Starting the next calendar month, our Selling fees without a Pro plan will apply to your listings.
• Listing and optional upgrade fee amounts are based on the terms in effect when a listing goes live and when it renews. Transaction fees and international sales fees for your listings are based on the terms in effect at the time of the sale.

8. Changing your Pro subscription

You can change your Pro plan at any time.

When upgrading your Pro subscription (changing your Pro plan to one with more benefits):

• Monthly Subscription Fees for your current subscription for the current Billing Cycle are pro-rated and the unused portion of your current subscription is credited back to you (Note: If upgrading from a Pro Starter plan, no fees are credited as the plan has no monthly subscription fee). Your upgraded monthly subscription fee is also pro-rated for the current Billing Cycle and your upgraded subscription is treated as a new subscription.
• Your free listing entitlement from the package being cancelled ends immediately. (Any unused free listings from your previous subscription don't roll over.)
• Fees for listings and optional upgrades are based on the terms in effect when a listing goes live and when it renews. Transaction fees and international sales fees for your listings are based on the terms in effect at the time of the sale. 
• Your upgraded Subscription Start Date, Mandatory Subscription Period and renewal date is reset based on the date you change your subscription.

When downgrading your Pro Basic or above plan (changing your Pro plan to one with fewer benefits):

• If you downgrade your Pro subscription level during the Mandatory Subscription Period:
  • You're billed at the current higher subscription fee rate for the Mandatory Subscription Period.
  • You receive the current higher subscription Pros benefits for the Mandatory Subscription Period.
  • Your new downgraded subscription benefits are effective immediately after the Mandatory Subscription Period.
  • You're billed at the downgraded subscription fee rate immediately after the Mandatory Subscription Period.
• If you downgrade your Pro Basic or above plan after the Mandatory Subscription Period:
  • You're billed at the current higher subscription fee rate for the calendar month during which you elect to downgrade.
  • You receive Pro benefits corresponding to the current higher subscription until the end of the calendar month during which you elect to downgrade.
  • Your new downgraded subscription benefits are effective immediately after the calendar month during which you elect to downgrade.
  • You're billed at the downgraded subscription fee rate immediately after the calendar month during which you elect to downgrade.
• Fees for listings and optional upgrades are based on the terms in effect when a listing goes live and when it renews. Transaction fees and international sales fees for your listings are based on the terms in effect at the time of the sale. 

Other terms

• We may amend these Terms of Service terms by posting the amended terms on www.ebay.com.au. Our right to amend the Terms of Service includes the right to modify, add to or remove terms. Except as stated otherwise in our User Agreement or elsewhere, all amended terms shall automatically be effective 30 days after they are initially posted.
• eBay reserves the right to substitute, replace, or remove Pro plan features and functionality. In addition, eBay may update select Pro plans or its Pro program generally, either on a temporary or permanent basis. Such updates may include changes to available selling features or the addition of new features or functionality. In the event that eBay decides to make any substantive changes, we will provide you with written notice 30 days in advance, but with no such advance notice required for minor changes or the introduction of additional services or benefits as part of your eBay Pro plan.
• eBay reserves the right to cancel your Pro subscription at any time or decline to renew your Pro subscription if you do not meet eBay's Pro subscription eligibility requirements.
• You acknowledge and agree that eBay may, upon 30 days' notice to you via email, change your eBay Pro Subscription if you don't meet eBay's then-current applicable subscription requirements. If this occurs, you're billed as described above. Such change may increase or decrease the fees you pay for eBay Pros and listings.
• If you believe that your subscription has been incorrectly cancelled or not renewed or your subscription type incorrectly changed, you should contact Customer Service providing your reasons. eBay will consider such requests in good faith.
• At any given time you can only have one active eBay Pro or eBay Stores subscription across all sites per username.
• These terms are in addition to any other applicable terms or policies on the eBay site, including but not limited to the Payments Terms of Use.
• You may be required to limit your number of listings. Listings that are not removed may attract additional fees.