Passkeys let you sign into your eBay account using biometric authentication such as a fingerprint, pattern, or PIN. This means you don’t need to enter your password, which helps protect your account against unauthorised access.
Learn moreKeep your eBay account safe & secure.
Tips to help you buy & sell with confidence.
Learn how we use your personal data.
This should have a mix of letters, numbers & special characters. Make sure you change it regulary & use different passwords for different accounts.
eBay will never ask you for your password or financial information. If you're suspicious about an email, open a new browser, sign into My eBay and your Messages tab.
If you do sign in to eBay from a public computer, sign out and clear the browser's cache and cookies when you have finished.
Always complete the transaction on eBay, using one of the accepted safer electronic payment methods, whether you're buying or selling.
If you don't receive the item you ordered, you may be covered by eBay Money Back Guarantee.*
Avoid issues & wait for confirmation of payment before you send the item.
You can access, review & change your personal information at any time.
You can choose how we communicate with you by setting your Communication Preferences.
If you suspect someone else is violating eBay rules & policies, please report this to us so we can take the necessary action:
Forward suspicious or fake (spoof) emails to spoof@ebay.com
If you suspect another member has broken the law, we recommend contacting local authorities both where you live and where they live. eBay is happy to cooperate with an investigation.
Our privacy policies
Keeping yourself safe
External resources
