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Buyer protection
It's nice to know you could be covered for your loss if something does go wrong.

Items listed on eBay may be covered by PayPal Buyer Protection in the unlikely event that something is not delivered, or is not as described in the listing.
PayPal Buyer Protection*
PayPal Buyer Protection is designed to protect you while shopping on eBay.com.au. From 17 June all items listed on eBay.com.au will offer PayPal and buyer protection will increase to up to AU$20,000.

A small number of exclusions will apply to these changes.

Credit cards
From 17 June if you do not have a PayPal account you can pay for your purchases with Visa or Mastercard and your transaction can also be covered up to $20,000 with PayPal Buyer Protection.



Vehicle Purchase Protection
When buying a car at auction on eBay, check that it is covered by eBay’s free Vehicle Purchase Protection – it can provide up to $20,000 of coverage if something goes wrong.


Be secure with PayPal
PayPal allows you to shop online without sharing your bank account and credit card details with others.

Be protected
Before buying online, check to make sure you’re covered.

A message from our lawyers
eBay is not providing personal financial advice to you and does not take your individual circumstances into account in providing information about PayPal. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay is an authorised representative of PayPal for the purpose of promoting PayPal and is not acting as your agent. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.paypal.com.au
PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller Protection policy which include details on eligibility criteria and the discretionary nature of the Policies.
# Classified Ad listings excluded. $200 administration fee applies to all successful claims. Read the full terms and conditions.

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