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Buyer protection
It's nice to know you could be covered for your loss if something does go wrong.

Items listed on eBay may be covered by PayPal Buyer Protection in the unlikely event that something is not delivered, or is not as described in the listing.
PayPal Buyer Protection
PayPal Buyer Protection is designed to protect you while shopping on eBay.com.au. So if you pay for your item with PayPal and it's significantly different to its description or you don’t receive it at all, you may be eligible for up to $20,000 in free PayPal Buyer Protection*.

A small number of exclusions apply.

Credit cards
You could be covered under your credit card's chargeback facility. Check with your credit card supplier for more information.



Vehicle Purchase Protection
When buying a car at auction on eBay, check that it is covered by eBay’s free Vehicle Purchase Protection# – it can provide up to $20,000 of coverage if something goes wrong.


Be secure with PayPal
PayPal allows you to shop online without sharing your bank account and credit card details with others.

Be protected
Before buying online, check to make sure you’re covered.

A message from our lawyers

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International A.G. and eBay CS Vancouver Inc are authorised representatives (numbers 308318 and 326597) of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au.

*PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller Protection policy which include details on eligibility criteria and the discretionary nature of the policies.

# Classified Ad listings excluded. $200 administration fee applies to all successful claims. Read the full terms and conditions.

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