Responding to Feedback
Occasionally, you may want to respond to Feedback another member has left for you, or leave a follow-up comment to Feedback you left for another member.
Remember that any response you make is permanent, so make only fair and factual responses.
To respond to Feedback another member left for you:
Choose the comment you want to respond to, and click the Reply link. Enter your response in the box, and click the Leave Reply button.
To leave a follow-up comment to Feedback you left for another member:
Choose the comment you want to follow-up on, and click the Follow up link. Enter your follow-up comment in the box, and click the Leave Follow-up Comment button.
While leaving Feedback is voluntary, eBay encourages all members to leave Feedback after each transaction is complete.