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What is Feedback and how does it affect my reputation?

Feedback is made up of comments and ratings left by other eBay members you've bought from and sold to. These comments and ratings are valuable indicators of your reputation as a buyer or seller on eBay. They are included, along with an overall Feedback score, in your Feedback Profile.

How it works
Buyers can leave sellers positive, neutral or negative feedback depending on how the transaction went. Sellers can only leave buyers positive feedback. Sellers who drive repeat business will be rewarded when they receive multiple Feedback points from the same buyer.

  • +1 point for each positive comment and rating left for you.

  • 0 points for each neutral comment and rating left for you.

  • -1 point for each negative comment and rating left for you.

  • A feedback star once you have 10 or more comments and ratings left for you.

For example, Skippy (125) means that the eBay member with the User ID 'Skippy' has received positive Feedback from at least 125 other eBay members.

When to check Feedback
Before you bid on an item, check the seller's Feedback Profile by clicking the Feedback score next to their User ID, or by using the Find Member feature.

Feedback Tips

  • Always leave Feedback after a transaction so that other members may benefit from your experience.

  • Usually, a high Feedback Score and high percentage is a good sign, but you should always check your seller's Feedback Profile to read comments and look for negative remarks.

  • Keep your Feedback Profile public. If you have a private Feedback Profile, you will not be able to sell items on eBay.

  • Contact your trading partner and try to resolve any issues before leaving negative Feedback.

  • You cannot remove Feedback you have left, so be sure to leave only fair and factual comments and ratings that relate to a specific transaction you have with your trading partner.

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