Email the seller, and make sure the seller can reach you
. Follow up with the seller to get answers to your concerns. You can request the seller's email address
or use the Ask a question
link in the listing.
Check your email spam filter for messages. The seller may be trying to email you, but spam filters may be blocking the messages.
Check your own contact information in My eBay. It's possible that the seller is trying to email you, but your contact information is out of date. To check or change your email address, go to the Account tab in My eBay and click the Personal Information link.