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Seller fees & invoices

The basic cost of selling an item is the insertion fee plus the final value fee, plus fees for any optional features and services you may use.

Solve a problem

Verify that your credit card number was entered correctly, and that your name matches the name on your credit card account. If that doesn't work, contact the card issuer.
We may send you email reminders to update your card before it expires. Make sure the email is actually from eBay and not fraudulent
Reinstate your account by paying the balance in full. Find out how to reinstate your account.
Your Account Activity page lists your fees, along with a description of what they're for.
If you're charged selling fees for an item that a buyer didn't pay for, open an unpaid item case.
If you still don't understand a charge, you can contact us.
Your listing may have been a free listing. Because there wasn't an insertion fee, you won't receive an insertion fee credit for these listings.
If the unpaid item case was closed but you haven't received a final value credit, double-check your Account Activity page. Compare the reason that you closed your unpaid item case against our final value fee credits page, since not all reasons result in credit.
For credit card and bank account payments, make sure that the account currently on file for automatic payments is the same one you last used to pay the account. When you have confirmed your registration information, go ahead and request a refund on your seller fees.
Automatic payments are charged to the payment method on file at the time of invoicing. You can stop the automatic payment by submitting an immediate one-time payment in full for the invoice five days or more in advance of the automatic payment. Otherwise, the automatic payment occurs as scheduled.
You might have made a one-time payment around the time we automatically charged your payment method on file for your invoice amount. If you've made a duplicate payment, you can request a refund of your seller fees.

Help topics

About our fees

Fees for selling on eBay
Find out what it costs to list and sell items, and what the costs are for using eBay Stores.

Paying your fees

Paying your seller fees
Find out how to pay your fees and when payments are due.

Looking at your seller account activity
See your current balance, along with any fees, credits or payments applied to your account.

Reviewing your invoice
Understand your invoice and find out how to get more detail.

Payment processing and due dates
Learn about your invoice billing cycle and automatic payment cycle.

Making a one-time payment
Even with an automatic payment method on file, you can use PayPal or another method to make a one-time payment.

Setting up automatic payments
Learn how to set up or change your automatic payment method.

Updating your credit or debit card information
You use My eBay to keep credit and debit card information current.

Solving credit and debit card problems
Sometimes we request information if there are any credit or debit card issues. Make sure such requests are from eBay and not spoof (fake) emails.

Changing your billing currency
Select your preferred currency to pay your seller fees.

Receiving credits & refunds

Requesting a refund of your seller fees
You can request a refund if your credit balance is greater than $1.00.

Receiving insertion fee credits
If your item doesn't sell and you relist it, you might qualify for a credit.

Requesting final value fee credits
In some circumstances we'll credit your account for these fees.

Contact us

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