2 min overview

Selling policies

Our policies are designed to help create a fair and safe trading experience for all eBay users. As a seller, you're responsible for regularly reviewing and complying with eBay's selling policies, and for meeting your obligations as set out in our User Agreement.

We recommend that you learn about eBay's selling policies before you list an item. This helps you avoid accidentally breaking any rules. If you fail to follow the rules, to protect the integrity of our marketplace, we may take certain actions such as removing your listings or products and limiting your buying and selling privileges. For more details, please see the individual policy guidelines below.

Selling practices policy

Learn the basic requirements for selling on eBay.

Seller protection policy

Learn how we protect sellers on eBay.

Payment dispute seller protections

Learn how we protect sellers if a buyer files a payment dispute.

Shill bidding policy

Understand why shill bidding is not allowed on eBay.

eBay fee avoidance policy

Avoiding fees on eBay – whether deliberately or by mistake – can invite fraud and risk.

Order cancellation policy

Learn about when sellers can cancel an order.

Seller standards policy

Learn about how we evaluate individual seller performance against our minimum requirements for sellers on eBay.

Service metrics policy

Learn about how we benchmark your performance against other sellers with a similar selling profile.

Global seller performance policy

Learn about how eBay's seller performance programs work when selling internationally.

Tax policy

Read why sellers are responsible for paying all taxes associated with selling on eBay.

Intellectual property and the VeRO program

Find out the kinds of copyrighted items you can – and can't – sell on eBay.

Prohibited and restricted items

Discover the items that are prohibited or restricted on our site.

Listing policies

Learn about our guidelines and policies when listing items.

International selling policy

Learn about the rules you're subject to when you sell internationally on eBay.

Seller protections abuse policy

Sellers may not misuse eBay seller protections. Sellers who don't follow this policy may lose their eligibility for protections.

Performance gaming policy

When cancelling a transaction, sellers may not select a false reason in order to avoid transaction defects. Sellers must also use only valid, accurate tracking when sending items.

Top-Rated misrepresentation policy

Adding eBay badges or making claims of account status in an item description is not allowed.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

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