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Becoming an informed buyer

We can help you get a great deal – whether it's negotiating a Best Offer or taking advantage of a Second Chance Offer. We can also help you find specialty items and buy from sellers around the world.

Solve a problem

From My eBay, go to the Buy section, and select Didn't Win. On the item listing page, click the Second Chance Offer link.

Help topics


Making a Best Offer
When you see the Make an Offer button on a listing, below the Buy it Now button, the seller wants you to make your best offer.

Receiving and accepting a Second Chance Offer
Even if you didn't win an item, you might receive a Second Chance Offer from the seller.

Buying globally
Every day, sellers from around the world offer items for sale. See our tips to help you shop internationally.

Buying on eBay Motors
Whether it's a car, truck, part or accessory, these tips will help you buy successfully.

Buying on specialty eBay sites
Visit our specialty sites: eBay Motors and eBay Stores.

Buying Classified Ad items
Follow these tips for an informed, safe purchase.

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Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.