What items are excluded from eBay Guaranteed Fit?
Tyres and wheels are currently excluded from the eBay Guaranteed Fit program. We will still confirm which tyres and wheels are compatible for your vehicle using the checkmark. Your tyres and wheels may still be eligible for a return under our eBay Money Back Guarantee. Learn more.
How to search for the right part?
Use the Find Parts & Accessories tool
If you start from eBay Motors’ homepage, you can input your vehicle details in the Find Parts & Accessories tool. Just enter the make/model/year/submodel/variant/engine and click Add vehicle. Then, Search for parts that fit.
Add a vehicle or select a vehicle in My Garage
You can also add a vehicle into My Garage by inputting your vehicle’s make/model/year/submodel/variant/engine or select an existing vehicle saved in My Garage and search for the part you are looking for. If you have multiple vehicles saved in My Garage, please ensure you have selected the vehicle for which you are shopping parts and accessories.
Add a vehicle or select a vehicle on the search page
If you start by searching a part or accessory in the search bar, you need to select an existing vehicle you have saved in My Garage or enter another vehicle for us to check the parts that fit. If you have multiple vehicles saved in My Garage, be sure to choose the vehicle you are shopping for.
How do returns work for eBay Guaranteed Fit?
You can start a return from your Purchases in My eBay. When selecting your return reason, choose “Doesn’t fit my vehicle” for a free return shipping label. If you don’t receive your label after the return is accepted, ask us to step in and help.
Why can’t I find the return reason “Doesn’t fit my vehicle”?
You will only see the reason “Doesn’t fit my vehicle” when the item you purchased is eligible for eBay Guaranteed Fit protection.
How long do I have to open a return?
In order to be eligible for protection, you must open the return request within 30 calendar days after the delivery date or within the seller’s stated return window, whichever is longer. Learn more about eBay Money Back Guarantee and return requirements.
After I ship my return, when can I expect my refund?
Most sellers submit a refund as soon as they receive the returned item. If the item has been returned to the seller and they have not given you a full refund after 2 business days, you can ask us to step in and help.
What if I have an issue that’s not fitment related, what protections do I have?
eBay Money Back Guarantee covers most transactions on eBay. It means you can get your money back if an item didn’t arrive, is faulty or damaged, or doesn’t match the listing. Learn more about eBay Money Back Guarantee.