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Using PayPal to sell

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Selling is simple with PayPal.
Get the low down on what’s in it for you:

Protect your sales

PayPal Seller Protection is available to protect you in the unlikely event of a claim or chargeback arising from a buyer dispute or an unauthorised payment (eg from a stolen credit card). To make a claim you'll need to have proof of shipment so make sure you use a postage method that provides this if you want to make use of Seller Protection.

Get paid fast
Funds can appear in your account seconds after your items are sold.
Broad market
Australian internet shoppers rated PayPal their preferred online payment method. (Nielsen Consumer Report 2H 2007)
Save time
It’s easy to reconcile your sales and match up your payments, saving you time and tedious admin.
International selling is easy
Get access to the growing millions of active shoppers worldwide who prefer PayPal.
No hidden costs
Affordable fees of 1.1% to 2.4% + AU$0.30 per domestic transaction with no hidden costs such as set-up or monthly fees.
Account protection
Industry-leading technology and a team of experienced professionals dedicated to fighting fraud.
Accept cards
Many buyers like to pay with plastic. With a PayPal account you can accept credit and debit cards without the hassle and cost of setting up a merchant facility.
More successful sales
In 2007 PayPal sellers on eBay.com.au were almost half as likely to experience an unpaid item as sellers who did not accept PayPal.
Low chargebacks
In 2007, the total number of chargebacks experienced by sellers accepting PayPal was 0.0071% of all PayPal payments on eBay.com.au.*
Business sellers can also benefit from:
Lower fees
You could pay lower PayPal fees depending on your sales volume. Find out more about PayPal's fee structure.
Quick and easy matching
Easy matching of your buyers to their items can streamline your reconciliations.
Lower staff costs
Less time spent chasing buyers to match payments could save you staffing costs.
Happy customers
With less time-consuming admin your items can be sent faster which could result in more positive feedback and repeat business from happy buyers.

It's important to select the right type of PayPal account for you. Learn more about the different types of PayPal accounts.

Selling on eBay.com.au

  • You must offer PayPal on all your listings, along with any other permitted payment methods you choose.
  • For a small number of categories (eg vehicles, services, real estate, businesses) there are some exceptions.
  • Buyers can now pay with Visa or MasterCard for a limited number of transactions without needing a PayPal account. The transaction will still be processed by PayPal so they can benefit from buyer protection and greater security.
  • You can still list items for sale if you don't have a PayPal account, but you'll need to open an account to collect your funds. Save time and sign up now.
  • Find out more about selling with PayPal in the PayPal selling guide.

* Source: Based on eBay's data analysis of Feb 2008.

A message from our lawyers

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International (AG) Inc and eBay CS Vancouver Inc are authorised representatives ( numbers 308318 and 326597) of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au

PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller Protection policy which include details on eligibility criteria and the discretionary nature of the Policies.