Skip to main content
eBay
eBay.com.au has launched the Top-rated seller program

Top-rated Sellers:

  • Must consistently earn top ratings from eBay buyers for delivering excellent service, posting items quickly for a reasonable price, and providing accurate item descriptions.
  • Must sell $3,000 or more and complete a minimum of 100 selling transactions on eBay every year.
  • Are regularly reviewed by eBay for compliance with these standards.

Frequently asked questions

Why should I buy from Top-rated sellers?
Top-rated sellers have a track record of providing great customer service to eBay buyers. eBay regularly reviews the performance of these sellers to confirm that they continue to meet the program’s requirements.

What is the difference between Top-rated sellers and PowerSellers?
Top-rated sellers are PowerSellers who consistently provide the best buying experiences to their customers. If you have previously bought from a PowerSeller and they have maintained a high level of customer service, they will automatically be included as a Top-rated seller on eBay.com.au.

Do sellers pay to be Top-rated sellers?
No, sellers must earn their Top-rated seller status by consistently meeting eBay's standards for excellent customer service. Top-rated seller status is not a paid placement or membership.

How can I become a Top-rated seller?
First and foremost, provide great service to eBay buyers. When you consistently receive high ratings from buyers and also maintain the sales volume requirements, you'll automatically earn Top-rated seller status. Learn more

What factors should I consider when buying from an eBay seller?
While the eBay Top-rated seller program highlights sellers who have earned a record of providing excellent service to buyers, buyers should follow the same best practices when buying from all sellers:

  • review the sellers' feedback and detailer seller ratings
  • review listing details and photos
  • review the sellers' policies
  • ask sellers any questions they may have about the item before placing a bid or making a purchase

Additional site navigation