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Leaving Feedback
With the introduction of Detailed Seller Ratings, we have made a number of enhancements to the Leave Feedback page.
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At the top of the page we explain the changes and provide links to more information. This text will remain in place until our Community is familiar with the changes.
Find a transaction: New Find a Transaction functionality allows you to find the Feedback left by User ID or item number.
Show filter: This allows you to filter Feedback by Items bought or Items sold. The default is All items.
Item title: A more prominent placement of the item title.
Item picture: We added a thumbnail of the item to make it easier to remember the item purchased or sold.
Condensed view: Members will not see the Feedback comment or new Detailed Seller Ratings until a positive, neutral or negative Feedback rating is selected.
Detailed seller ratings: Once the buyer has selected positive, neutral or negative Feedback and left a comment, they will be given the opportunity to leave Detailed Seller Ratings.
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