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Home > Community > Security & Resolution Centre > Law Enforcement & Other Resources

Security & Resolution Centre


 Law Enforcement - A Direct Line to eBay  
eBay works closely with law enforcement and government agencies. We have over 1000 employees at eBay and PayPal dedicated to making eBay one of the safest places in the world to trade. Our Trust and Safety team have backgrounds in law enforcement, customer support, advanced computer engineering and analysis.

We encourage law enforcement and regulatory agencies to directly contact the eBay Australia team by sending an email from their organisational email address to aupolicerequest@ebay.com, by calling us on  (02) 8288 0016 or by faxing us on agency letterhead to (02) 8288 0079.
 
To help eBay provide the fastest assistance to law enforcement and regulatory agencies, the above contact information should only be used for official government business. 


Note to eBay members: We ask our community to refrain from using the above means to contact eBay, and instead use our webform at http://pages.ebay.com.au/help/contact_inline/index.html. Member communications sent through the above channels will delay attention given to true law enforcement investigations and may not receive attention by the appropriate eBay department. Enquiries received through these contact mediums from non government sources will not be responded to.
 
eBay's Privacy Policy and Law Enforcement Disclosure:
 
We care deeply about the privacy of the eBay community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit eBay's Help Centre for more information.