What is PayPal Buyer Protection

PayPal Buyer Protection is designed to protect you while shopping on eBay.com.au. With the exception of a few categories, all items listed from Thursday 7 June 2007 and paid for with PayPal on eBay.com.au will be eligible for at least $400 in PayPal Buyer Protection if the item was not sent to you or was significantly not as described by the seller. Conditions apply^*. Also, the new PayPal Buyer Protection may cover certain items for up to $3,000 depending on the seller's feedback score and rating. Conditions apply^*.

What qualifies for PayPal Buyer Protection?

To see if the item you are purchasing is eligible for PayPal Buyer Protection look for the PayPal icon in the 'Buy safely' section of the item description page and then check the eligibility requirements in the PayPal Buyer Protection policy. In addition, the new PayPal Buyer Protection will cover certain items for up to $3,000. Conditions apply^*. Read the updated PayPal Buyer Protection policy for full details and the PayPal Acceptable Use policy for exclusions.

You will now be able to shop with even more confidence than ever before because PayPal:

• Has enhanced its buyer protection program to provide even greater coverage
• Is one of the most secure online payment methods.
• Is the most popular payment method for buyers on eBay.com.au ¹.

Pay fast with PayPal

PayPal is fast and easy to use. With a few clicks of a button you can complete your transaction, the payment is sent instantly, and the seller can post your item faster.

Shop securely with PayPal

PayPal is also one of the most secure online payment methods. It enables buyers and sellers to transact online without sharing their bank account or credit card details.

Buy with confidence

PayPal Buyer Protection lets you shop on eBay.com.au with confidence. When you pay for your item with PayPal, you may now be eligible for up to $3,000 in the event that you don't receive your item or it's significantly not as described by the seller.