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Top Five Tips for Sellers
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Use these five selling tips to become an effective international seller: |
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- Offer PayPal as a Payment Option
- Specify International Postage Destinations
- Include Postage Costs for Multiple Countries
- Use Item Specifics
- Download the International Selling Toolkit
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Sellers on eBay.com.au are required to offer PayPal as payment method in their listings. When you sell using PayPal, international buyers can pay you online quickly and securely using their credit card or bank account. PayPal is accepted in 190 countries and regions around the world and supports payments in eighteen different currencies.
Sign up for PayPal today. It takes minutes!
PayPal's many benefits include:
- Local currency support - pay and receive payment in Australian dollars
- No set-up or monthly fees
- Low transaction fees (from 3.4% + $0.30 AUD per transaction depending on volume)
- Enhanced customer service for local needs
- State of the art fraud prevention security, available at no extra cost
- Supports payments in 18 currencies: - Australian dollar, US dollar, Euros,
Pounds Sterling, U.S. Dollars, Canadian dollars, Yen and many others.
- with fast conversion available
- Accounts available to users in 190 countries and regions worldwide!
Offer PayPal to International Buyers!
You can offer PayPal to your international buyers. When you create the item description for your listing, specify that you accept PayPal. You can also list items directly on other eBay sites that have PayPal integrated in their listing process. Either way, you are always able to withdraw funds in Australian dollars, supported in 190 countries and regions!
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| Tip #2: Specify International Postage Destinations |
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Postage to multiple international destinations can provide:
- Maximum global exposure.
- Higher sales volume.
- Increased listing prices.
When you create your listing, you can choose to post worldwide or to select countries.
Use the Sell Your Item Form to provide this information:
Consider the following when deciding whether to post internationally:
- Postage costs: Costs to post to other countries can vary greatly depending on the distance and postage methods. Most sellers specify that the buyer pay postage costs for international sales.
- Insurance: You should insure all internationally posted packages. Your carrier may provide automatic coverage.
- Customs and documentation: All internationally posted packages must clear customs in the destination country. As the seller, you may need to provide additional paperwork.
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| Tip #3: Include Postage Costs for Multiple Countries |
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Provide postage costs for multiple countries in your listings. Also specify whether the buyer or the seller will be responsible for postage expenses. This can encourage buyers to make an immediate decision regarding a purchase, because the postage cost is readily available.
Use the Sell Your Item Form or your preferred selling tool to provide this information:
International postage costs are based on a combination of the following:
- Weight and dimensions of package
- Method of postage such as Air mail, Economy, Sea and so forth
- The location that you're posting from (city, state, country)
- The location that you're posting to (also called the destination country)
Consider that buyers may need to pay additional costs such as duties, taxes, and customs clearance fees. For example, international rates may or may not include pickup and door-to-door delivery with customs clearance. The package will arrive at a buyer's door, but the buyer might need to pay extra international fees.
Some carriers will offer customs and brokerage services to help you learn more about what you need to tell buyers about additional charges, duties, and taxes. An "extended area surcharge" may apply to your buyers depending on their international locations.
Use the Australia Post International Postage Calculator to calculate postage costs to and from any country.
Please note: This postage information is provided to you for general information purposes and may not be applicable or accurate for postage processed with some carriers or for goods posted across certain international borders. Please check with your carrier for any special rules that govern the postage of goods. For international postage, please also check with countries whose borders your post may cross for any additional rules, regulations, duties, or taxes that apply. Refer to the Selling Internationally Overview for more information.
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Item Specifics is an eBay feature that appears at the top of your item description; it enables sellers to provide additional item details within a category.
Item Specifics are translated into all site languages and are determined by the category in which you sell your item. For example, the Item Specifics available in an apparel category would be related to size and style, while Item Specifics in a CD music category could refer to genre and condition.
Item Specifics are generally optional but provide the following advantages:
- International buyers can search for your items quickly and easily using an additional search method (for example, by size or by style).
- You can provide more details about your items thus helping international buyers to make informed purchases.
- International buyers can use consistent terminology and spelling to search for items.
- The location that you're posting to (also called the destination country).
Note: The Item Specifics feature is not available for all categories.
How to View Item Specifics
When buyers browse your item's category, the Item Specifics appear as search options in a Product Finder.
Buyers navigate these Product Finder options using pull-down menus or links like the ones below to help them search for items by a specific item characteristic. This gives buyers a fast and easy way to search for your items.
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| Tip #5: Download the International Selling Toolkit |
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Download the International Selling Toolkit for helpful information about listing your items, receiving payments, and shipping internationally. |
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