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Reporting Spam
If you've received an unsolicited, commercial email (spam) from an eBay member, report this to Customer Support. Please include the following:
  1. Original subject line: Forward the original email with the subject line included.

  2. Complete headers: These headers tell the computer location of the email sender and often look like the following example:
    Return-Path: (sender email address)
    Received: from mail-pacbell.net (mail-gw5.pacbell.net [206.13.28.23]) by ixmail9.ix.netcom.com (8.8.7-s-4/8.8.7/[NETCOM v1.01]) with ESMTP id; for (recipient email address); Mon, 22 Mar 2002 06:34:48 -0800 (PST)
    From: (sender email address)
    Received: from 207.214.211.69 (ppp-207-214-211-69.sntc01.pacbell.net [207.214.211.69]) by mail- gw5.pacbell.net (8.8.8/8.7.1) with SMTP id GAA15251; Mon, 22 Mar 2002 06:34:28 -0800 (PST)
    Message-ID: (36F5D668@pacbell.net)
    Date: Mon, 22 Mar 2002 06:34:32 +0100
    Reply-To: (sender email address)
    X-Mailer: Mozilla 3.03-PBI-N303 (Macintosh; I; 68K) MIME-Version: 1.0
    To: (recipients' email address)
    Subject: TITLE OF EMAIL
    Content-Type: text/plain; charset=us-ascii
    Content-Transfer-Encoding: 7bit
    Note: Without complete headers, eBay can't investigate a report. For instructions on how to display complete headers, contact your Internet Service Provider or visit SpamCop.net.

  3. Complete message: Include the complete, unedited content of the email message in question.

  4. The eBay User ID and/or item number of the person you're reporting (optional).

Note: If an eBay member sends spam to another member, eBay may remove their listing, issue a warning, or suspend their eBay account.

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