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Paying Confidently with PayPal

PayPal is the preferred payment method for most eBay buyers and sellers. PayPal enables you to send payments quickly and securely online using a credit card, debit card or bank account. Sellers are required to offer PayPal in their listings.

Payment Method

Highlights

PayPal

PayPal allows you pay for your items with the stored balance in your account (default payment source) or fund your transactions through bank account, Visa or MasterCard (both debit and credit) by linking them to your PayPal account.

PayPal is free to use for all purchases made within Australia.

PayPal is fast and convenient. Most payments are deposited directly into the seller's account.You can pay directly from the item listing page.

Sellers don't see your credit card number or bank account details which limits the risk of unauthorised use.

Visa/Mastercard
(processed by PayPal)

If you don't have a PayPal account you will be able to pay using Visa or MasterCard (with transactions processed by PayPal).

  • After making several purchases you will be asked to sign up to PayPal – but you are able to continue to fund your transactions with Visa or Mastercard through PayPal.

Bank Account
(processed by PayPal)

Add your bank account as a funding source to your PayPal account and pay for items using your bank funds.

Pay on pick up

You can still pay on pick up but the seller must offer this method in conjunction with PayPal. Please note that paying on pick up means you will not be eligible for PayPal Buyer Protection, nor will the seller be eligible for PayPal Seller Protection.

Most items paid for with PayPal on eBay.com.au are eligible for up to AU$20,000 PayPal Buyer Protection if you don't receive the item you paid for or it is significantly not as described by the seller. Conditions apply*. Read the PayPal Buyer Protection policy for full details and the PayPal Acceptable Use policy for exclusions.

Learn more about using PayPal.

Payment problems

If you have paid for an item but have not received it or the item is significantly not as described, you can use the Item Not Received or Significantly Not as Described Process to help resolve the issue.

If you’ve completed the Item Not Received or Significantly Not as Described process and have been unable to reach an agreement with the seller, you may be eligible for purchase protection through PayPal Buyer Protection.

If you try to file a dispute through eBay within 45 days of paying for the item and you have paid with PayPal, you will be directed to the PayPal Online Dispute Resolution system where you’ll be able to file a dispute with the seller.

A message from our lawyers

*PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller Protection policy which include details on eligibility criteria and the discretionary nature of the policies.

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962.  eBay International A.G. and eBay CS Vancouver Inc. are authorised representatives (numbers 308318 and 326597) of PayPal  for the purpose of providing information about PayPal.  eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal.  You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au



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