For the security of everyone within the eBay marketplace, sellers are now required to offer PayPal as an accepted payment method on eBay.com.au.

eBay policy does not permit the solicitation of sales outside the eBay online marketplace. Note: Transactions conducted outside the online marketplace are not eligible for eBay services including Feedback ,contact information requests and PayPal buyer and seller protection.Items listed as pay on pick up must be offered in conjunction with PayPal in the listing.

• Check your PayPal account to make sure that payment has been received and confirmed before posting the item.

• Learn more About PayPal Seller Protection - a policy that protects eligible eBay sellers against payment reversals due to unauthorised payments (for example, payments made with stolen credit cards) and buyers who claim they haven't received items they've bought from you.

• If you have reason to believe that the buyer paid or is attempting to pay with fraudulent funds, contact us so that we can investigate and take appropriate action. Click Contact Us on the top right-hand side of the eBay.com.au homepage to send us an email,or click Live Help to chat to a customer support representative now.

If you have already sent the item and have not been able to receive payment, please review the Defrauded Seller page for steps you can pursue.

If you are unable to receive payment, you may also be able to request a Final Value Fee credit by filing an Unpaid Item Dispute.

You should never accept overpayments from buyers for items where the buyer is asking to be reimbursed for overpayment.