What’s the difference between My eBay and Selling Manager?

How does Selling Manager affect the regular checkout process?

How can I combine multiple purchases from a buyer into a single order?

What is the difference between a product and a listing?

How do I upload my existing inventory to Selling Manager Pro?

Basics

Using Selling Manager and Selling Manager Pro
Manage your sales more efficiently with Selling Manager or Selling Manager Pro.

Searching your listings
Find the listing you’re looking for.

What's in your Selling Manager views
What’s in your Selling Manager views Stay on top of your sales with views that organise your listings by status.

• Customising your Selling Manager views

• Using the Summary view

• Using the Inventory view

• Using the Archived view

• Using the Active view

• Using the Scheduled view

• Using the Sold view

• Using the Unsold view

• Using the Ended Listing view

Tips for using Selling Manager and Selling Manager Pro
Learn more ways to save time, set up listings, and personalise your buyer communications.

Setting automation preferences for Selling Manager Pro
Let Selling Manager Pro do the work for you by automating email, Feedback, listing, relisting, and other common tasks.

Subscribing and unsubscribing
Find out how to start or cancel your subscription

Managing your sales

Updating your sales records

Update payment and postage status, insurance costs, and buyer information.

Printing invoices and postage labels
Print invoices and postage labels directly from your sales records.

Sending email to your buyers
Easily communicate with buyers using bulk emails and email templates.

• Using AutoText to insert buyer and listing information

Leaving Feedback
Save time by using stored Feedback and leaving Feedback in bulk. Selling Manager Pro can even automate your Feedback.

Using alerts
Selling Manager can alert you to items that might require your attention.

Managing products & listings with Selling Manager Pro

Creating products and listing templates
Learn how to define your products and listing templates to sell them.

Managing products
Keep your inventory and product details up-to-date.

• Updating inventory quantity

• Updating product details

• About the product details page

• Managing product folders

Creating bulk listings
Have lots of products to list? Use bulk listings.

Automating your listings
Set up rules for automatically listing and relisting products.

Revising and relisting
Learn how easy it is to revise and relist.

Importing & exporting

Downloading sales records
Request a copy of your sales records.

Downloading reports to Selling Manager Pro
Learn which of your products generate the most profits with a custom profit and loss report.

Exporting templates from Turbo Lister
Export listing templates from Turbo Lister into Selling Manager Pro.

Importing products from CSV files
Import your inventory into Selling Manager Pro.

• CSV file import errors