Home > Help >Selling & seller fees>Selling basics>Getting started selling
Help
Search the Help pages (Does not search for items or products)  Search Help Pagestips
Getting started selling on eBay

Whether you're starting a business or just want to make some extra cash, here's how to sell on eBay, selling on eBay is a fun way to do it. You can set up a seller account in advance, or when you list your first item.

To create a listing, just click Sell at the top of most eBay pages. But there's a couple of things you might like to do first to help your chances of a sale.

1. Research your item and the rules of selling
Before you start selling, it's a good idea to do some research, especially about setting a starting price, listing format, and category. This will help you create a good listing and get the best price for your item.
Compare your item with active and completed listings on eBay based on category, format, and selling price.
2. Set up your Q&A
Buyers often have questions before, during, and after a sale. When they do, they click the Ask a question link in your listing. As a seller, it's important for you to respond quickly and thoroughly. This keeps the buyer interested in your listing, saves you time, and you'll be more likely to get positive Feedback when the transaction is complete.
Your Q&A can be made up of answers generated automatically from your listing, answers you create yourself, and stock answers about eBay policies. Up until the end of the listing, you also have the option of whether buyers can contact you directly.
Learn more about answering buyers' questions.
3. Create your listing
When you're ready to sell, we'll help you quickly create a successful listing. Start your listing by simply describing your item. From there, we'll help you easily identify the right category to start from. We also provide pricing guidance and tips through the process.

If you'd like you can do some research, especially about setting a price and choosing a listing format and category, by comparing your item with active and completed listings on eBay.

Learn more about creating a listing, or just start selling now. To sell an item, you can also click Sell at the top of most eBay pages, or use one of our mobile apps.

Fees for selling on eBay apply to most listings.
4. Set up a seller account
When you become a seller, you need to create a seller account. It's easy -  you just need to:
  • Confirm that the name and address we have on file for you is correct.

  • Confirm your phone number.

  • Specify an automatic payment method for paying your seller fees.


We also recommend you:
5. Manage your listing
When you have your listing up and running, you can check it to see if anyone's bid on or purchased your items by going to the Sell section of My eBay.

Learn how to revise your listing.

Be sure to answer any questions you receive about your listing. Communicating with potential buyers will help you sell your item by establishing good rapport and trust. Learn how Feedback works to become a stronger seller on eBay.
6. Wrap up with your buyer
The way you handle these last steps will go a long way toward your personal satisfaction and getting great Feedback from your buyer.
  • Communicate with your buyer: If you use eBay checkout, you'll be notified by email when the buyer has completed checkout.

    Important: Contact your buyer directly if you haven't heard from your buyer within 3 days of your listing's end.

  • Receive payment: Be sure you receive payment before you post your item. Make sure that the credit card or electronic payment has been accepted and credited to your account before sending the item. If you listed in one of the categories that allows you to accept cheques, make sure the cheque has cleared the bank before delivering the item.

  • Send the item to the buyer safely and on time:

    • Package your item as securely as possible. Use bubble wrap or crumpled up newspaper to protect the item from transit damage. Make sure any fragile parts of the item are well padded and located toward the centre of the box if possible.

    • Make sure your postage information is correct and be sure to include your return address.

  • Leave the buyer Feedback: Our Feedback system helps create a trustworthy community for everyone. Your Feedback about your buyer is important information for other sellers.

A message from our lawyers

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International A.G is an authorised representative number 308318 of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
Contact us

Need help?

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Centre to post a question.

Additional site navigation