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Getting started selling on eBay

Whether you're starting a business or just want to make some extra cash, selling on eBay is fun and easy.

1. Set up a seller account
First, create a seller account. It's easy and we'll walk you through it:
  • Confirm that the name and address we have on file for you is correct.

  • Confirm your phone number.

  • Specify an automatic payment method for paying your seller fees.


We also recommend you:
2. Get ready to sell
Before you list your item, there's a couple of things you might like to do first to help your chances of a sale:
  • Doing some research, especially about setting a starting price, listing format and category, can help you create a good listing and get the best price for your item. Compare your item with active and completed listings on eBay based on category, format and selling price.

  • Buyers often feel more comfortable buying when they know the postage costs beforehand. Package, weigh and measure your item so you can work out postage. Learn more about specifying your postage costs and locations.

  • Learn about eBay policies on prohibited and restricted items, as well as what items are accepted or prohibited when listing and completing the sale at Knowing the rules for sellers.

  • Set up your Q&A to help answer buyers' questions.

3. Create your listing
  • When you're ready to sell an item, we'll help you quickly create your listing with recommendations based on research of similar listings. Our recommendations are designed to help you sell your items faster and at better prices.

  • Start by describing your item in clear, simple terms. From there, we help you identify the most relevant category to start from. Putting your item in the right category helps potential buyers find your item quickly. We also provide pricing guidance and tips through the process.

  • If you haven't already, you can do some research before creating a listing by comparing your item with active and completed listings on eBay. This can help you set a price and choose a listing format and category.

  • Learn more about creating a listing, tips for successful selling or just start selling now. To sell an item, you can also click Sell at the top of most eBay pages or use one of our mobile apps.

  • Fees for selling on eBay apply to most listings.

4. Manage your listing
  • When you have your listing up and running, you can check it to see if anyone's bid on or purchased your items by going to the Sell section of My eBay.

  • You can also revise your listing.

  • Answer any questions you receive about your listing. Communicating with potential buyers will help you sell your item by establishing trust and a good rapport. Learn how Feedback works to become a stronger seller on eBay.

5. Wrap up with your buyer
How you handle the final sale goes a long way toward satisfying your buyer and getting great Feedback.
  • Communicate with your buyer: If you use eBay checkout, we'll notify you by email when the buyer has completed checkout.

    Important: Contact your buyer directly if you haven't heard from them within three days of the end of your listing.

  • Receive payment: Before you post your item, make sure that the buyer has paid you. Make sure that the credit card or electronic payment has been accepted and credited to your account before sending the item. If you listed in one of the categories that allows you to accept cheques, make sure the cheque has cleared the bank before sending the item.

  • Send the item to the buyer safely and on time:

    • Package your item as securely as possible. Use bubble wrap or crumpled up newspaper to protect the item from transit damage. Make sure any fragile parts of the item are well padded and located toward the centre of the box if possible.

    • Make sure that the postage information is correct and be sure to include your return address.

  • Leave the buyer Feedback: Our Feedback system helps create a trustworthy shopping community for everyone. Your Feedback about your buyer is important information for other sellers.

A message from our lawyers

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