|Wrap up with your buyer|
How you handle the final sale goes a long way toward satisfying your buyer and getting great Feedback.
Communicate with your buyer: If you use eBay checkout, we'll notify you by email when the buyer has completed checkout.
Important: Contact your buyer directly if you haven't heard from them within three days of the end of your listing.
Receive payment: Before you post your item, make sure that the buyer has paid you. Make sure that the credit card or electronic payment has been accepted and credited to your account before sending the item. If you listed in one of the categories that allows you to accept cheques, make sure the cheque has cleared the bank before sending the item.
Send the item to the buyer safely and on time:
Package your item as securely as possible. Use bubble wrap or crumpled up newspaper to protect the item from transit damage. Make sure any fragile parts of the item are well padded and located toward the centre of the box if possible.
Make sure that the postage information is correct and be sure to include your return address.
Leave the buyer Feedback: Our Feedback system helps create a trustworthy shopping community for everyone. Your Feedback about your buyer is important information for other sellers.