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Running your transaction defect or late shipment report
You can also see a monthly breakdown of transaction defects and late shipments using the link near the bottom of the Seller Dashboard.
How to run the reports
To view your transaction defect or late shipment report:
To customise and download your report:
Benefits of the reports
The defect report can give you insight into what areas may be holding you back. For example, if you have a lot of seller-initiated transaction cancellations, you can take a closer look at your inventory to make sure you're not listing items that are out of stock.
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