How can I use Selling Manager to combine multiple purchases from a buyer into a single order?
If there are multiple orders for the same buyer, you may want to combine them in one invoice. Processing as a single order saves you postage costs. Learn more about invoicing your buyers.
To combine multiple items:
In the Sold view, click the record number you want to invoice. Selling Manager and Selling Manager Pro automatically determine if there are other items that qualify to be combined into a single order.
If there are other items that can be combined, you'll see a Combine purchases link near the top of the Transaction Details section. Click the link to combine purchases.
You'll see a list of items you can combine. Select the check box next to the items you want to combine.
Click the Reset link just below the postage information. This recalculates the postage, insurance, and tax for multiple purchases.
If you want to send the invoice immediately or receive a copy of it, select the box next to:
Send invoice to the buyer
Click the Combine Purchases button at the bottom of the page. You'll be directed back to the sales record. There, you'll see all the items you combined listed in Transaction Details.
Note: You can combine a maximum of 40 listings on one invoice.
Why can't I seem to combine invoices?
The most common reason for not being able to combine invoices is because some of the items you're trying to combine have already been paid for. Those items can't be added to an invoice.