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Using eBay Checkout

If you choose to list with eBay’s Checkout, your buyers will be able to pay you immediately after your listing ends.

The following tips for using Checkout will save you time and help your buyers pay faster:

  • Specify payment details
    Specify all payment details when you list the item: postage and handling, insurance, tax, and so forth. This lets your buyers know exactly what to pay.

  • Specify whether you require a deposit
    You can request that buyers send you a deposit to confirm their intent to purchase.
    Note: A buyer’s deposit is non-binding and is done in good faith.

  • List with PayPal
    eBay believes that PayPal is the easiest way for buyers to pay, and eBay’s data shows that items listed with PayPal have lower Unpaid Item rates. You will usually also get your money faster.

  • Specify payment instructions
    Your payment instructions appear to your buyers when they select their payment method. If you have any special instructions for your buyers, this helps bring it to their attention.

  • Specify postage discounts
    If you offer postage discounts, you can automate them in the eBay system; in this case, Checkout automatically calculates these discounts for your buyers. Discounts are promoted during Checkout to encourage additional purchases.

How it works

  1. When the listing ends, your buyers see a Pay Now button on the item listing and the “Items I’ve Won” view in My eBay.

  2. When buyers choose Pay Now, they use a review page to calculate the final cost of the item, specify where they want it shipped, and select a payment method. They can also add other items that you’re selling to their purchase.

  3. If buyers choose to pay with PayPal, they need to log in to the PayPal site in order to complete payment.

  4. If buyers choose to pay with a method other than PayPal, they confirm the final costs and then receive the payment instructions that you specified when you listed the item.

  5. You will receive notification once buyers have completed Checkout.

If you don’t list with Checkout, guest buyers will not be able to purchase your items.

Benefits of using Checkout

  • Fewer Unpaid Items
    Data shows that sellers who use Checkout and the Pay Now button experience lower Unpaid Item rates, since buyers know exactly how and how much to pay.

  • Faster Payment
    Buyers are more likely to pay quickly if it is more convenient for them.

  • Reduced emails
    Automatic calculation of total costs and immediate access to postage information reduces the time that you need to spend reading and responding to buyer emails.

  • More sales
    Checkout allows buyers to purchase additional items from you as part of one transaction, which could translate into more sales.

Turning off Checkout

Checkout is enabled by default. If you’d rather not use Checkout when you list an item, you can change this preference.

To turn off eBay Checkout:

  1. Go My eBay.

  2. In the My Account section, click the "Preferences" link.

  3. In the Payment from buyers section, click the “Show” link.

  4. Click the "Edit" link. You may be asked to sign in.

  5. Clear the Use Checkout check box, and then click the Submit button.

A message from our lawyers

The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962.  eBay International A.G. and eBay CS Vancouver Inc. are authorised representatives (numbers 308318 and 326597) of PayPal for the purpose of providing information about PayPal.  eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal.  You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at https://www.PayPal.com.au


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