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Managing your selling activity

Communicating with buyers and managing your listings are important aspects of selling. You can keep track of all your items and transactions in My eBay.

Solve a problem

In My eBay > All selling, find your item, choose End my listing early from the More actions drop-down, enter the item number and click Continue. If you're cancelling an auction-style listing, decide whether you want to cancel any bids you've received or sell your item to the highest bidder. Then enter the reason you're ending your listing early. For auction-style listings, we send bidders an email letting them know you cancelled their bids.
Before you end a listing early, consider alternatives such as revising the listing, or using the out-of-stock option on Good 'Til Cancelled listings with multiple quantities. Also, be aware that there are restrictions on when you can end a listing, and you may be charged a fee.
Click My eBay at the top of any eBay page. In the left column, below Sell, click Active. Find the listing you want to change, and select Revise from the drop-down menu.
You can block the buyer's user ID. Go to the Blocking a bidder/buyer from your listings page. Enter the user ID of the eBay member you want to block in the text box, and then click Submit.
Try relisting the item. Click My eBay at the top of any eBay page. In the left-hand column under Sell, click Unsold. Select Relist from the drop-down menu. In some cases, you can also set up your listing to automatically relist your item up to three times.
All promotions, discounts or vouchers currently available to you will be listed in the All Selling section of My eBay, under Promotional Offers. Some offers will require you to click Accept in order to activate them.

Help topics

Managing your selling activity in My eBay

Seller performance standards
We want our sellers to consistently provide service that consistently results in great buyer experiences.

About your Seller Dashboard
This tool helps you monitor how you're doing as a seller.

Limits on eBay sellers
Learn about the different types of selling limits and how you can establish a positive selling history.

Understanding the icons in My eBay
Need help deciphering all those icons? Find out what they mean.

Listing Analytics
Find out how many buyers see, click on and buy from your listings, and which ones are most and least successful.

Managing listings

Managing your listings
Track your listings' progress and make changes if needed.

Finding and filtering items you listed for sale
Follow these steps to find your listings quickly.

Lowering or removing your reserve price
Find out how to change your reserve price.

Saving a draft of an unfinished listing
If you want to complete your listing later, you can save it as a draft.

Revising a single listing on eBay
You can make changes to your listing in certain situations.

Ending a listing early
In some circumstances, you can end a listing early. 

Managing buyers

Managing bidders and buyers
You can block specific members from bidding on or buying your listings.

Setting up buyer requirements
You can specify which members can bid on or buy your items based on specific criteria.

Answering buyers' questions
Save time for you and your buyers by using eBay's auto answers.

After the listing ends

Editing emails sent to buyers
We email buyers on your behalf at certain points after a sale. Most are sent automatically, but you can choose whether or not to send a payment reminder email. You can also customise your invoices with a logo and message.

Cancelling a transaction
In some circumstances, you can cancel a transaction between you and your buyer.

Making a Second Chance Offer
In some cases you can make an offer to a non-winning bidder in an auction-style listing.

Relisting your item
If your item didn't sell, you can relist it.

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