3 min article

Inactive listings policy

To make sure everyone can find what they're looking for on eBay, we limit the number of inactive listings a seller can have. If your listing hasn't had a sale in over 12 months, it's inactive.

This policy was updated on 23 January 2024. Our policy guidelines have not changed, but information about activity that doesn't follow this policy has been added.

If you have listings that have been active for a year or more without any sales, we may ask you to reduce your total number of listings. If you don't, we may either charge you additional fees to keep the inactive listings, or end the listings.

For more details, please see our full policy on inactive listings below.

Frequently Asked Questions

 

How can I avoid inactive listings?

It's a good business practice to review listings that haven't had any sales for a long time. You'll find listings that haven't attracted any potential buyers under the Growth tab in Seller Hub - opens in new window or tab. You'll also find helpful tips on how to improve them and increase your chances of a sale.

What's the problem with inactive listings?

Listings that aren't selling can clutter up search results, making it harder for buyers to find what they want. This can also be unfair to other sellers, whose listings become harder to find.

Read our full policy

Inactive listings policy overview

Listings that don't sell for long periods of time can be unhealthy for the eBay marketplace. These make it more difficult for buyers to find what they are looking for when search results are cluttered, and can be unfair to other sellers when their listings are difficult to find.

Listings that have been onsite for one year or more without sales are considered inactive. Because of this, we may end listings that have been active for one year or more without any sales, or require sellers to pay additional fees for such listings.

We may require a seller to limit their number of listings or pay additional fees to keep the listings if we consider that a seller has a very high number of inactive listings or listings that are likely to become inactive.

Maximise your listing potential

We recommend that you periodically review your listings to make sure they are priced competitively and follow our best practices to see if you can maximise your listing, especially if they haven't had sales in an extended period of time. You can use the Growth tab in Seller Hub - opens in new window or tab to help you review unproductive listings and improve the chance of them selling.

Notifying you about inactive listings

If we've notified you about removing your inactive listings or reducing your total number of listings but you don't remove these listings, eBay may charge you additional fees for maintenance of those listings or end some or all of these listings.

If we remove your inactive listings or potential inactive listings, we recommend that you don't relist them unless you take steps to improve the likelihood of them selling. You may need to review your pricing and best practices for listings, or consider whether some inventory needs to be removed from eBay if it won't sell.

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy is in place to help buyers find what they're looking for, keep the site fair and help your listings be successful.

Was this article helpful?