|Posting the item|
After receiving payment, the faster you send the item, the more likely the buyer will be to give positive feedback and buy additional items from you.
Pack the item with enough cushioning to ensure that the item arrives undamaged (see packaging tips).
Post with a tracking number and offer insurance.
Manual tracking information for posted items
The inclusion of tracking information on posted goods helps to:
Manage buyers’ expectations as to when they can expect to receive goods.
Improve your efficiency and the Feedback and DSRs you receive from buyers.
Resolve disputes where a buyer claims to have never received an item or to have received a broken one (see postage problems).
There are a number of ways you can upload tracking information to your sold items. Read how