Accepted Payments Policy - exceptions

Almost all items listed on eBay.com.au must offer PayPal as one of the payment methods available to buyers. Offering PayPal on listings also enables buyers without a PayPal account to pay with Visa or MasterCard for a limited number of transactions. The only other payment method available is pay on pick up but only in conjunction with PayPal.

By exception, items listed in the following categories are not required to offer PayPal as a payment method. If they don’t offer PayPal, the only other payment method available is pay on pick up.

 

• Cars

• Motorcycles

• Aircraft

• Boats

• Vehicles (Caravans)

• Trailers

• Trucks, Commercials

• Services

• Real estate

• Businesses for sale

 Read the accepted payments policy.

  PayPal Buyer Protection Policy - exceptions

 The following categories are NOT covered by PayPal Buyer Protection:

• Cars (covered by Vehicle Purchase Protection)

• Intangibles (such as licences or digitally delivered goods)

• Airline tickets

• Services

• Real Estate

• Businesses for Sale

• Items that do not comply with PayPal’s or eBay’s policies

 Read the PayPal Buyer Protection policy.

PayPal Seller Protection Policy - exceptions

 The following categories are NOT covered by PayPal Seller Protection:

• eBay items purchased through separate PayPal payments but combined as a single shipment

• Multiple payments for a single eBay transaction

• Where information requested by PayPal such as proof of shipment is not provided within a reasonable time

• Intangible items such as licenses or digital content

• Vehicles (including boats and planes)

• Services

• Hand delivered items

• Items that the buyer claims are significantly not as described

• Items or accounts that do not comply with PayPal’s policies

Read the PayPal Seller Protection policy

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