Exceptions to recent policy changes on eBay.com.au
Accepted Payments Policy - exceptions
Almost all items listed on eBay.com.au must offer PayPal, Paymate or Merchant Credit Card as one of the safer payment methods available to buyers.
By exception, items listed in the following categories are not required to offer a safe payment method.
Read the Accepted Payments Policy.
PayPal Buyer Protection Policy - exceptions
The following categories are NOT covered by PayPal Buyer Protection:
Intangibles (such as licences or digitally delivered goods)
Items that do not comply with PayPal’s or eBay’s policies
Read the PayPal Buyer Protection Policy.
PayPal Seller Protection Policy - exceptions
The following categories are NOT covered by PayPal Seller Protection:
eBay items purchased through separate PayPal payments but combined as a single shipment
Multiple payments for a single eBay transaction
Where information requested by PayPal such as proof of shipment is not provided within a reasonable time
Intangible items such as licenses or digital content
Vehicles (including boats and planes)
Items that the buyer claims are significantly not as described
Items or accounts that do not comply with PayPal’s policies
Read the PayPal Seller Protection Policy