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Exceptions to recent policy changes on eBay.com.au

Accepted Payments Policy - exceptions

Almost all items listed on eBay.com.au must offer PayPal as one of the payment methods available to buyers. Offering PayPal on listings also enables buyers without a PayPal account to pay with Visa or MasterCard for a limited number of transactions.

By exception, items listed in the following categories are not required to offer PayPal as a payment method. If they don’t offer PayPal, the only other payment method available is pay on pick up.

  • Cars

  • Motorcycles

  • Aircraft

  • Boats

  • Vehicles (Caravans)

  • Trailers

  • Trucks, Commercials

  • Services

  • Real estate

  • Businesses for sale

 Read the accepted payments policy.

  PayPal Buyer Protection Policy - exceptions

 The following categories are NOT covered by PayPal Buyer Protection:

  • Cars (covered by Vehicle Purchase Protection)

  • Intangibles (such as licences or digitally delivered goods)

  • Airline tickets

  • Services

  • Real Estate

  • Businesses for Sale

  • Items that do not comply with PayPal’s or eBay’s policies

 Read the PayPal Buyer Protection policy.

PayPal Seller Protection Policy - exceptions

 The following categories are NOT covered by PayPal Seller Protection:

  • eBay items purchased through separate PayPal payments but combined as a single shipment

  • Multiple payments for a single eBay transaction

  • Where information requested by PayPal such as proof of shipment is not provided within a reasonable time

  • Intangible items such as licenses or digital content

  • Vehicles (including boats and planes)

  • Services

  • Hand delivered items

  • Items that the buyer claims are significantly not as described

  • Items or accounts that do not comply with PayPal’s policies

Read the PayPal Seller Protection policy

 Learn more about what’s new on eBay.com.au.

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