Best Offer is a feature that allows sellers to choose to receive price-based offers from buyers which may be accepted at the discretion of the seller. This feature is only available in all categories for listings using the Fixed Price and/or Classified Ad format.

To sell with and accept Best Offers sellers must have a feedback score of at least 5 and a PayPal account or a feedback score of 10 without a PayPal account. All sellers on eBay.com.au are required to offer PayPal as a payment method.

To use Best Offer in a multi-quantity listing, sellers must have a feedback score of 30 or more and be registered for at least 14 days.

Each Best Offer is binding, just like a bid, and is good for 48 hours. Buyers may choose to offer more than the stated Fixed Price so that postage is included in the final price.

Important: Sellers must choose the Best Offer option when creating a listing.

Once a buyer makes a Best Offer, you can choose one of the following:

• Accept the Best Offer and close the listing

• Decline the Best Offer and tell the buyer why the offer was rejected

• Allow the offer to expire on its own in 48 hours (the offer will also expire when the listing ends)

Accepting a Best Offer
If you choose to accept an offer, the buyer who submitted that offer becomes the instant winner of that item. The buyer is then notified that they have won the item, and the transaction proceeds like any other completed eBay listing.

• Single quantity listings: When a Best Offer is accepted, all remaining buyers are automatically declined by the Best Offer system.

• Multiple quantity listings: When a Best Offer is accepted and the items have all been sold, the remaining buyers with outstanding Best Offers will be automatically declined.

Postage
If you have specified postage costs for the item, postage is not negotiable on the part of the buyer. If, however, you have asked that the buyer contact you to get postage costs, the buyer can offer a price for the item which includes postage costs in that final price. You will see "including postage" in the message box, and, if the offer is accepted the postage costs are also accepted.