Personalise your messages to your buyers. Use Autotext in your email templates to automatically insert the buyer's name or the item URL or other variable text into the message body. The drop-down Autotext menu displays a list of variables that you can use to customize your buyer email.
From the Sold View, or Archived View click on a buyer's email address to access the Email Buyer page.
Click the "edit template" link, and from the Template list, select the template you want to customise using Autotext.
Place your cursor where you want to insert the Autotext entry.
From the Autotext drop-down list, select variable you want to insert.
Click the Insert button. The Autotext should display at the bottom of the message enclosed in {curly brackets}.
When you send the email or save the template, the {Autotext} will be replaced by the individual buyer's name or item number or whichever Autotext variable that you chose.
If the Autotext drop-down list is not displayed in your Web browser, you can copy and paste the {Autotext} variables from the list below:
Buyer User ID |
{BUYERUSERNAME} |
Buyer name |
{B_FULLNAME} |
Buyer street 1 |
{B_STREET1} |
Buyer street 2 |
{B_STREET2} |
Buyer city |
{B_CITY} |
Buyer state |
{B_STATE} |
Buyer post code |
{B_ZIPCODE} |
Buyer country |
{B_COUNTRY} |
Sales record number |
{SALESRECORDNUMBER} |
Item number |
{ITEM#} |
Item title |
{TITLE} |
Link to listing |
{ITEMLINK} |
Quantity |
{QUANTITY} |
Feedback Link |
{FEEDBACKLINK} |
Closing price |
{CLOSING$}
This field is the price per item. Use the {QUANTITY} variable to reflect multiple purchases when your buyer buys more than one item in a single transaction |
Total price |
{TOTAL$} |
P&H fee |
{S&H} |
Insurance cost |
{INSURANCE}
This field is the insurance per item. Use the {QUANTITY} variable to reflect that the insurance applies to each purchase when your buyer buys more than one item in a single transaction |
Insurance option |
{INSURANCE_OPTION} |
Tax |
{TAX} (US site only.) |
Tax State |
{TAX_STATE} |
Payment accepted |
{S_PAYMENT} |
Payment instructions |
{PAYMENTINSTRUCTIONS} |
Postage date |
{SHIPPEDDATE} |
Seller User ID |
{SELLERUSERNAME} |
Seller name |
{S_FULLNAME} |
Seller email address |
{S_EMAIL} |
Seller phone number |
{S_PHONE} |
Seller street 1 |
{S_STREET1} |
Seller street 2 |
{S_STREET2} |
Seller city |
{S_CITY} |
Seller state |
{S_STATE} |
Seller post code |
{S_ZIPCODE} |
Seller country |
{S_COUNTRY} |
Shipping calculator |
{SHIPPINGCALCULATOR} |
Transaction table |
{TXTABLE} |
Checkout Link*
*(US and UK sites only.) |
{PAYNOWLINK} |
Postage Calculator |
{SHIPPINGCALCULATOR} |
Postage Options |
{SHIPPING_OPTIONS} |
Track Shipment Link |
{TRACKSHIPMENTLINK} |
Notes to Buyer |
{BUYER_NOTE} |
Must use Buy It Now and PayPal.
