This policy was updated on 22 February 2024 to clarify that the number of days within which a presale item must be posted refers to business days (not calendar days).
In order to protect buyer and seller guarantees, presale listings must follow eBay policy, including listing the date the item will be available to post.
What is the policy?
- Presale listings must guarantee that the item will be posted within 40 business days of purchase
- The date the item will be available to post must be clearly stated in the listing
- Listings must clearly indicate in the title and description that the item is being offered for presale
- Handling time details should include the time it will take the seller to acquire the item, in addition to the time it will take the seller to deliver the package to the postal carrier
- Sellers should have contractually secured the presale items prior to listing, if not already in their inventory
- Presale listings should accurately represent the item location the item will be sent from
- If a presale order will be fulfilled by a third party, the seller must also comply with our Third-party fulfilment policy
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Tip
Visit Seller Help to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps ensure our customers are protected by eBay buyer and seller guarantees.