This policy was updated on 12 April 2024 to include information about medical equipment that could be abused for unlawful means, and is effective as of that date.
It's important to check that items can be sold on eBay before they are listed.
What is the policy?
The following aren't allowed:
- Any medical device that requires a prescription can't be sold on eBay. Items that aren't allowed include:
- Contact lenses (prescription or non-prescription)
- Medical devices without a valid ARTG number
- Medical devices which require a prescription
- Items subject to recall by the Therapeutic Goods Administration - opens in new window or tab or the Australian Competition and Consumer Commission - opens in new window or tab
- Expired items
- Nebulizers and their accessories
- CPAP/BiPAP/VPAP machines
The following medical equipment and related products, which can be abused for unlawful purposes, are not permitted:
- Items or device parts which could be used to facilitate the manufacture of illegal drugs or pharmaceutical products
- Needles, with or without a disposable syringe
Listings for items that are allowed must meet the following requirements:
- Listings must state in the item description if the device has been opened or used:
- Used items must be properly cleaned
- Used items must not be altered in any way that changes the performance or safety specifications of the device
- The item description should clearly state the product expiry date
- Items must reach the buyer before the expiry date
- Some medical devices can only be sold with government authorisation. Listings for these items must be listed in the Industrial > Healthcare, Lab & Dental category
- The sale of COVID-19 home-use tests that are available without a prescription is restricted to pre-approved sellers*, who must:
- Only sell tests that are approved by the TGA - opens in new window or tab
- Ensure their listing description complies with TGA advertising restrictions - opens in new window or tab and includes the ARTG number
- Only list in the Health & Beauty > Health Care > Monitoring & Testing > Other Monitoring & Testing > Covid-19 Self Tests category
- Only offer domestic postage
- Only use a fixed price format (not auction or Best Offer) and price the item in accordance with applicable law(s)
The following items can be sold:
- Over-the-counter (OTC) medical devices
- Vintage or collectable medical devices, but listings must state that these are not intended for use
- New disposable syringes can be listed, but needles cannot be included
- CPAP/BiPAP/VPAP accessories
*To apply for approval to list in the Covid-19 Self Tests category, please contact us - opens in new window or tab. Be ready to provide your eBay username, Australian Business Number (ABN) or Australian Company Number (ACN), registered business name and website. Approval to list in this category will be at eBay's discretion. Learn more about products with eligibility requirements.
Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.
Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.
Why does eBay have this policy?
This policy helps to protect the safety of our members while ensuring that important government regulations are followed.