1 min article

Food policy

Certain food products are not allowed on eBay. Listings for food items that are allowed must follow our policy.

This policy was updated on 18 December 2023. Our policy guidelines have not changed, but the information about activity that doesn't follow this policy has been updated for clarity.

We take the health and safety of our members very seriously, so when listing allowed food items, make sure to follow our policy.

What is the policy?

The following and similar food items are not allowed:

  • Unpasteurised dairy products (except cheese that follows government guidelines)
  • Unpasteurised fruit or vegetable juice
  • Wild mushroom (except for morel and shitake mushrooms)
  • Ackee fruit or seeds
  • Expired food
  • Government assistance benefits that can be used for food
  • Food items that are subject to recall by FSANZ - opens in new window or tab

When listing food items that are allowed, sellers must:

  • Ensure food items are properly packaged and stored safely
  • Clearly state the expiry date in the item description
  • State how perishable items will be delivered, and ensure they are delivered to the buyer before the expiry date

Activity on eBay is required to follow this policy, the eBay User Agreement and all applicable laws, as well as respect the rights of third parties. If it doesn't, eBay may take action consistent with applicable laws and the eBay User Agreement, and may even be legally required to do so. Such actions may include, as an example only: Removing the listing or other content, issuing a warning, restricting activity or account suspension.

Tip
Visit Seller Help - opens in new window or tab to find details of any policy issues with your account or listings, and get the information you need to quickly resolve them.

Why does eBay have this policy?

This policy helps to keep our community safe and helps sellers comply with government regulations.

 

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