eBay wants to ensure that the marketplace offers buyers safe, appropriate and convenient payment choices for the marketplace. eBay requires sellers to offer payments through PayPal (with some exceptions set out in the Policy below). PayPal is not only convenient to use, but it also offers buyers and sellers industry leading protection against fraud, chargebacks and theft of financial data.
Merchants with their own merchant credit card processing account, and those who use a third-party credit card processor, may also offer their buyers the option of paying directly with a credit card online (including through third party checkout) or by phone.
Offline payment methods generally do not offer the same level of protection or convenience as online payments. Nonetheless, they may be appropriate for certain types of transactions and sellers may use listings to offer acceptance of cash (other than by mail or courier) and most valid financial instruments, including personal cheques, bank cheques, money orders or COD.
Policy
To improve the safe payment options available to buyers, eBay requires all sellers to accept PayPal in their listings with the exception of listings in the categories of cars (for which vehicle purchase protection programme is available), motorcycles, aircraft, boats, vehicles (caravans), trailers, trucks (commercials), services, real estate and businesses for sale. Other additional payments options, which are currently permitted onsite, may also be provided.
Permitted on eBay.com.au: Sellers may offer to accept PayPal, COD (cash on delivery or pick up) or cash for in person transactions. Sellers may offer to accept personal cheques, money orders, bank cheques and other negotiable instruments. Please see the "Some Examples" section of this policy for those evaluated payment services permitted in the eBay marketplace.
Not permitted on eBay.com.au: Sellers may not solicit buyers to mail cash. Sellers may not ask buyers to send cash through instant cash transfer services (non-bank, point-to-point cash transfers) such as Western Union or Moneygram. Sellers may not solicit payment through "topping off" of a seller's pre-paid credit or debit card. Finally, sellers may not request payment through online payment methods not specifically permitted in this policy. Please see the "Some Examples" section of this policy for those evaluated payment services not permitted in the eBay marketplace.
Violations of this policy may result in a range of actions including:
Listing cancellation
Forfeit of eBay fees on cancelled listings
Limits on account privileges
Loss of PowerSeller status
Account suspension
Payment Services permitted on eBay: Allpay.net, Bidpay, Canadian Tire Money, cash2india, CertaPay, Checkfree.com, hyperwallet.com, Moneybookers.com, Nochex.com, Ozpay.biz, PayPal, Paymate.com.au, Propay.com, XOOM.
Payment Services not permitted on eBay: AlertPay.com, anypay.com, AuctionChex.com, BillPay.ie, cardserviceinternational.com, CCAvenue, ecount.com, e-gold, eHotPay.com, ePassporte.com, EuroGiro, FastCash.com, Google Checkout, gcash, GearPay, Goldmoney.com, graphcard.com, greenzap.com, ikobo.com, Liberty Dollars, Moneygram.com, neteller.com, Netpay.com, paychest.com, Payko.com, payingfast.com, paypay, Postepay, Qchex.com, rupay.com, sendmoneyorder.com, stamps, Stormpay, Western Union, wmtransfer.com, xcoin.com
Why does eBay have this policy?
Safety and convenience are at the core of eBay’s policies toward payments. This policy is designed to promote safe online shopping, and to encourage online payment methods that are safe, easy to use, reliable, and offer high levels of protection for users. The policy also attempts to preserve some flexibility for users that still prefer offline payment methods.
