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Paying for items

Have you won or bought an item? When it comes time to pay, our payment methods make it easy.

Solve a problem

Go to My eBay and click Purchase history on the left side of the page. Locate the item you purchased. If the Paid icon is blue, you've paid for your item. If the icon is grey, you might need to make a payment.
Contact your seller if you have any questions about your payment status. Use the Contact Seller link on the listing or order details page.
You can find most of the answers to your PayPal questions and contact PayPal for additional assistance on the PayPal Customer Support page.
If you've had a problem with your purchase, we may be able to help with eBay Money Back Guarantee.

Help topics


How to pay on eBay
When you're ready to make a payment, here's what you need to know.

Using the eBay shopping cart
Find out how the eBay shopping cart lets you pay for multiple items at once.

Choosing a payment method
Some payment options offer more protection than others.

Checking the status of payments for items
How to check whether or not you've paid, and whether the money has cleared.

Using vouchers
Find out how to redeem your voucher.

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