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Choosing a payment method (for buyers)

 

Overview of payment methods on eBay

There are many ways to pay on eBay and most sellers offer more than one type of payment method and postage option. Some options offer more protection than others.

Recommended:

  • PayPal, Paymate and Merchant credit card are eBay's recommended safer payment methods. All sellers are required to offer at least one of these.

Not recommended:

  • eBay does not recommend cash. Cash wire transfers are strongly discouraged as a payment method.

  • For more information on safe payment methods, see the Accepted Payments policy.

  • Payment methods and key advantages and disadvantages of each are listed below:

Payment method

Highlights

PayPal

Send funds directly to a seller from a verified bank account or from a credit card

Advantages:

  • Immediate and convenient

  • Payment is deposited directly into the seller's account

  • You can pay directly from the item listing page

  • No requirement that you use your credit card (you can transfer money directly from your bank account)

  • Sellers don't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorised use

  • Automatic payment tracking

  • Most items paid for with PayPal on eBay.com.au can be eligible for up to AU$20,000 PayPal Buyer Protection if you don't receive the item you paid for or it isn't what you were expecting. Conditions apply. Read the PayPal Buyer Protection Policy for full details and the PayPal Acceptable Use Policy for exclusions.

Paymate

Send funds directly to a seller from a credit or debit card

 

Advantages:

  • Immediate and convenient

  • Payment is deposited directly into the seller's bank account 

  • You can pay directly from the item listing page

  • Sellers don't see your credit card (it is safely encrypted through Paymate's server), which limits the risk of unauthorised use

  • Automatic payment tracking

  • Paymate offers its own Paymate Buyer Protection Program for payments made to Paymate TrustMark sellers when goods are not received or significantly not as described. (Conditions apply.)

Credit Card

Advantages:

  • Immediate and convenient

  • Traceable

  • Credit card companies typically provide some level of identity and purchase protection. Contact your credit card company to learn more.

Disadvantages:

  • When using your credit card online you may be giving out your private financial details to strangers

  • You will not be eligible for PayPal Buyer Protection unless your Visa/Mastercard transaction is processed by PayPal. Some credit card purchases may be protected by your credit card company but you must go through your credit card company in those cases.

Pay on pick up

Advantages:

  • No registration or fee

  • Immediate, in-person payment to the seller upon pick up of item. Payment methods can include cheques, money orders, cash, PayPal, or credit card*

  • Eligible for eBay Buyer and Seller Protection. Buyers need to pay with an eligible payment method. Cash, cheques and money orders are not covered by eBay Buyer or Seller Protection.

Note: Most sellers don't accept cheques or money orders, because if they don't clear after the buyer has picked up the item, the seller has fewer options for resolving the problem. See our Accepted Payments Policy.

Personal Cheques/ Bank Cheques

Advantages:

  • Traceable to a particular mailing address

  • Provides proof of payment

  • Most banks offer a stop payment service if problems arise before the cheque is cashed

Disadvantages:

  • Sellers must wait for funds to clear

  • Extremely difficult to recover in cases of fraud

  • Not eligible for PayPal Buyer Protection.

Money Orders

Advantages :

  • Traceable to a particular mailing address

  • Provides proof of payment

  • Some services offer the option to stop payment if problems arise before the payment is cashed, but you don't always have this option

Disadvantages:

  • Sellers must wait for funds to clear

  • Extremely difficult to recover in cases of fraud

  • Not eligible for PayPal Buyer Protection.

Escrow

Advantages:

  • Payment is held by the escrow service until you receive and approve the item

  • For eBay transactions, you should only use eBay approved escrow companies: learn more about how escrow works and which sites are eBay approved

Disadvantages:

  • There have been reports of fraudulent sellers using nonexistent escrow companies. Do your homework before using any escrow service other than eBay's recommended escrow partner

  • Not eligible for PayPal Buyer Protection.

Bank Deposit

Advantages:

  • Buyers deposit payment directly into the seller's bank account either online or at most banks

  • Immediate and convenient

  • Payment is deposited directly into the seller's account

Disadvantages:ยท        

  • Payment is difficult to recover in cases of fraud

  • Not eligible for PayPal Buyer Protection.

Tip: If you are unsure about using this option, you can request the seller's contact information and verify that it is consistent with the information on the bank account.

Instant Cash Wire Transfer (such as Western Union & MoneyGram)

Instant cash wire transfer services are not permitted on eBay.com.au.

If you suspect a seller is trying to commit fraud by insisting on payment through an instant cash wire transfer, please decline to use it and report the seller to eBay.

For more information about payment methods that are not permitted on eBay.com.au, please refer to the Accepted Payments Policy.

Cash

eBay doesn't recommend paying with cash. While sellers may offer this option, they cannot require you to pay this way. 

If you suspect a seller may be trying to commit fraud by insisting on payment only by cash, please decline to use it and report the seller to eBay.

Disadvantages:

  • Not traceable

  • No way to prove payment was made

  • No protection against loss or theft in the mail

  • Not eligible for PayPal Buyer Protection

  • Cash is only accepted with pay on pickup.

Bank Deposit Express

Sellers make their bank account information available to buyers through the listing process. When the listing closes the buyer can immediately view the bank account information and deposit payment.

Advantages:

  • Quick and easy payment method for transactions with other Australians

  • Deposit directly into the seller's bank account either online or at most banks

  • Minimal or no bank fees involved

Disadvantages: 

  • Payment is difficult to recover or cancel

  • Not eligible for PayPal Buyer Protection.

Cash on Delivery (C.O.D)

Australia Post will take delivery of your item at your nearest post office and will forward the seller your payment by money order.

Advantages:

  • Easy to use

  • Australia Post offers free insurance for C.O.D items valued up to AU$100 and additional insurance can be purchased for C.O.D items valued between AU$100 and AU$5000.

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