PayPal Basics
PayPal, an eBay company, enables any business or consumer with an email address to send and receive online payments.
PayPal transactions are safe and secure. With PayPal, buying on the Internet is more convenient and cost-effective than ever before.
Learn more about PayPal
How to use PayPal to pay for an item
If you are paying for an eBay item and the seller offers PayPal as a payment option, simply return to the eBay listing page and click the Pay Now button.
If the seller has specified postage and handling costs, all you need to do is confirm your postal address and select PayPal as the payment method. You will be taken to the PayPal Web site to send your payment. If you do not already have a PayPal account, one will be created for you. At PayPal you can specify how you would like to fund your PayPal payment (PayPal balance or credit card) and send the payment. That's all there is to it.
If your seller did not specify postage and handling costs, you can enter an amount to pay. Read the item description and your seller's payment instructions carefully to see if you need to include additional charges such as international postage. Once you confirm your postal address and enter the final payment amounts, just select PayPal as the payment method and you will be taken to the PayPal Web site to send your payment.
If your seller did not specify postage and handling costs and you do not know how much to pay, you can send an email to the seller to request the total payment amount. You can then return to your item listing, click on the "Pay Now" button and initiate payment.
Benefits of using PayPal
Paying with PayPal brings you the following benefits:
Safety:
PayPal has very strongly developed fraud prevention systems in place, to protect your money transactions
You connect only directly with PP, an eBay company with regards to the money transaction: Your financial information is not disclosed to the seller.
Faster payments mean your items can be posted to you sooner
Easy to use -
PayPal's service is fully integrated into eBay. Just click one button and start your payment.
Track all your purchases online
Be sure that the sellers received the payment: You will get an automatic receipt confirmation once your payment was received by the seller.
Account information and status is always immediately available and known
Buy internationally - Buy your items conveniently on eBay in the UK, US or Canada
PayPal Money Requests and Auction Invoices
A seller can collect a payment by sending you a PayPal Money Request or Auction Invoice through email. The email specifies the total amount to pay, the item being paid for, postage and handling fees, and other information related to the payment.
If you receive a PayPal Money Request or Auction Invoice, your invoice email will include a link that you can click to pay for your item. If you cannot click this link, you can copy and paste the link into the address bar of your browser. Alternatively, you can pay by logging in to your PayPal account and clicking the Send Money tab.
Finding information about your payments
You can find the details about a PayPal payment you made by checking your PayPal History. Simply log in to your PayPal account and click the History sub-tab. Skim the transactions listed or use the search filters at the top of the page to find your payment. Then, click the link in the Status column to see full details about your payment, including the time, date, item name, postal address, optional message and more.
PayPal on your credit card statements
For credit card purchases, your credit card statement will display PAYPAL next to the charge, with PayPal's Customer Service number and, if applicable, the business name of your seller.
In case of fraud
The vast majority of eBay transactions are trouble-free. If something does go wrong please refer to the PayPal Buyer Protection
for more information on how you’re covered.
Returns and refunds
If the seller specified a return policy, you are obligated to abide by this policy in most situations.
The seller has the ability to refund your payment to your PayPal account.
In general, you should contact the seller if you want to return an item or receive a refund.
A message from our lawyers
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International A.G is an authorised representative (number 30831) of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider the Product Disclosure Statement and Financial Services Guide before deciding to sign-up for or use the PayPal online payment service at
https://www.PayPal.com.au
Must use Buy It Now and PayPal.
