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Using checkout


eBay checkout lets your buyer send you an electronic payment right after your listing ends. Checkout is a preference that's set automatically when you set up your seller account. You can disable it at any time.

Why use checkout?

Checkout is needed for online payments

When you list an item, you need to offer at least one online payment method. Your buyer uses the Pay Now button to pay online. Online payment methods include:

See more details about selecting payment methods and selecting your payment preferences.

Faster payment and fewer unpaid items

To pay, the buyer simply clicks the Pay Now button. Sellers who use checkout have more successful sales.

Fewer emails to and from the buyer

Checkout automatically calculates total costs and displays postage information, reducing the time you spend reading and responding to emails from buyers.

More sales

Checkout lets buyers purchase more items from you as part of one transaction. Plus, checkout makes paying you easier for the buyer and can result in return sales, great Feedback for you, and more potential customers.

How it works

Here's the process:
  1. When the listing ends, your buyer sees the Pay Now button in their email. They'll also see one in the listing and the Won section of My eBay.

  2. The buyer clicks the Pay Now button and reviews the listing information to calculate the final cost of the item, specify where they want it posted, and select a payment method from the options you offer in your listing. They can also buy more items you’re selling and add them to the purchase.

  3. If buyers choose to pay with one of the electronic methods you offer, they may need to log in to the payment site.

  4. If buyers choose to pay with another method, they confirm the final costs, and then receive the payment instructions you specified when you listed the item.

  5. You'll receive notification once buyers have completed checkout.

Note: To let guest buyers purchase your items, make sure to list them with checkout.

Follow these tips

These tips will save you time and help your buyers pay you faster:

Specify payment details.

Specify all payment details when you list the item, including postage, handling, tax, and so on. This lets your buyers know exactly what they'll be paying.

Specify whether you require a deposit.

You can request that buyers send you a deposit to confirm their intent to purchase.

Note: A buyer’s deposit is non-binding and is done in good faith.

List your item with one or more electronic payment methods.

One electronic payment method is required when you list, although we recommend offering more than one. To compare payment options, see selecting payment methods.

Specify special payment instructions.

Your payment instructions appear to your buyers when they select their payment method. If you have any special instructions for your buyers, this helps bring it to their attention.

Specify postage discounts.

If you offer postage discounts, you can set them as postage preferences. Checkout automatically calculates these discounts for your buyers. Discounts are promoted during checkout to encourage additional purchases.

Disabling Checkout

Checkout is enabled automatically when you set up your seller account. If you’d rather not use checkout when you list an item, you can disable it.

To disable eBay checkout:
  1. Go to My eBay.

  2. Place your pointer over the Account tab, and then click Site Preferences.

  3. Under Selling Preferences, in the Payment from buyers section, click the Show link.

  4. Click the Edit link. You may need to sign in.

  5. Under Checkout Preference, clear the Use Checkout check box.

  6. Click the Submit button.

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