Using vouchers
Vouchers are a method by which you can pay for items you purchase on eBay. You need to have eBay and PayPal accounts, but if you don’t, you'll be given the opportunity to register on eBay and sign up for a PayPal account when you purchase an item.
About using vouchers
eBay members can pay for all or part of a purchase using a voucher.
vouchers |
We occasionally send out vouchers that members can use to pay for items. |
To use a voucher for a purchase:
The seller needs to accept PayPal as a payment method.
You need to use PayPal to purchase the item within 10 days of the end of the listing.
You can use only one voucher per purchase.
Redeeming a voucher
To redeem a voucher, you’ll need to log into your PayPal account when you purchase the item. If you don’t have one, you’ll be given an opportunity to sign up.
The following steps assume that the seller is using eBay's checkout system. If the seller is using a different checkout system, he or she will send you an invoice or other payment instructions to help you complete your purchase.
Click the Pay now button for the item you are buying.
Enter the redemption code from the gift certificate, gift card, or voucher in the "Redemption code" field at the bottom the page and click the Apply button.
Tip: If you received your redemption code online, it’s easier to copy it and paste it into the “Redemption code” field instead of typing it.
Click the "Update Total" link to see your new total.
Complete your purchase. If the value of your voucher doesn't cover the total price of your purchase, you can pay the balance with your PayPal account using your PayPal balance, bank account, or credit card.
Sharing vouchers
Some vouchers that you'll receive from us can be shared with other people, and some can be used only by you.
If the voucher doesn't specify an email address, then you're free to share it with others.
If the voucher contains a specific email address, then only the owner of that email address can redeem the voucher.
If you have problems redeeming a voucher
If you are the owner of the email address on the voucher, but have problems redeeming it, make sure that your email address is specified in your PayPal account.
To add an email address to your PayPal account:Select the My Account tab and click the “Profile” link at the top of the page.
Click the “Email” link under Account Information.
Click the Add button to add the email address to the account.
The fine print
Vouchers:
To use a voucher, items must meet all voucher requirements.
The voucher must not have expired. The expiration date is on the voucher.
Only one voucher can be used per purchase.
The seller can’t use a third-party checkout system.
eBay vouchers can’t be used for Half.com purchases.
If you buy or win an item, you’re required to purchase it even if you can’t use the voucher you intended for that purchase. If that's not possible, you can contact the seller by clicking the seller's user ID on the item page.
