The large majority of the thousands of transactions that take place around the world every day on eBay are trouble-free. Unfortunately, there are occasional problems that members run into when dealing with strangers. Luckily, most of those problems can be easily resolved.

Please try to resolve your disputes or use the Feedback Forum as appropriate.  If you cannot resolve your dispute, you can file a formal complaint to eBay.

	Try to resolve your dispute Most problems are a result of poor or ineffective e-mail communication, as many people are not used to communicating this way. You can request personal contact information, including phone numbers, by accessing this link.		Find Members
	Use the Feedback Forum It is very important to try to resolve disputes directly with other members. If you are unable to do so, please share your experience with the eBay community by using the Feedback Forum.		Feedback Forum
	Mediation information If you feel the need to go to a third party for resolution, there are many excellent options for mediation.		Mediation Services
	File a Formal Complaint
	Fraud: If you believe you are a victim of fraud, you can file a formal complaint using our Fraud Reporting and Claims Form.  You must file a complaint within 90 days from the listing's close to be eligible for fraud protection.  Most items on eBay are covered by the eBay Fraud Protection Program for up to AU$400 (less AU$50 of the purchase price).		Fraud Reporting and Claims Page
	Misuse:  If you discover someone misusing the eBay system (e.g., bidding or feedback offences), you can report these offences to SafeHarbour Investigations.		Safeharbour
	Inappropriate items :  If you find a potentially illegal, infringing or inappropriate item on eBay, you can report these items to Community Watch at eBay.		Community Watch