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Detailed Seller Ratings

Detailed seller ratings provide a more complete picture of the member’s performance as a seller.

When buyers leave an overall Feedback rating (positive, neutral, or negative) for a seller, they can also leave detailed seller ratings in four areas: item as described, communication, postage time, and postage and handling charges.

The detailed seller rating system is based on a one- to five-star scale. Five stars is the highest rating, and one star is the lowest rating.

The detailed seller ratings table shows the seller’s average ratings and the number of ratings they’ve received. Average ratings are computed on a rolling 12-month basis, and will only appear when at least ten ratings have been received.