How Feedback works
For each transaction, buyers and sellers can rate each other by leaving Feedback. Feedback consists of a rating and a short comment.
Feedback scores, stars and your reputation
When you understand how the numbers in a member's Feedback Profile are calculated, it's easier to evaluate a member's reputation.
Finding a member's Feedback
Learn how to find someone's Feedback.
Detailed Seller Ratings
Besides leaving a general rating, buyers can rate a seller’s performance in four specific areas.
Losing Feedback privileges
To keep eBay fair and safe, there are a few situations when members are not allowed to leave Feedback.
Defect removal policy
Ratings and comments are generally a permanent part of a member's Feedback Profile. However, there are a few situations where we might remove or adjust Feedback related to a defect that's been removed, or Feedback comments that include, for example, links, profanity or other inappropriate content.
Resolving Feedback problems
If you and your trading partner disagree about Feedback given or received, you have some options to resolve the situation.
Viewing and leaving Feedback with My eBay
Learn how to leave Feedback, and see the Feedback you've left and received.
Responding to Feedback
You can respond to Feedback you've received or leave a follow-up comment to Feedback you left.
Reviewing Feedback left for others
Seeing what a member says about others can give you valuable information before you trade with them.
Requesting Feedback revisions
Learn how sellers can ask buyers to revise the Feedback they've left.
Revising a seller's Feedback
Find out what to do when a seller asks you to revise Feedback.
Making your Feedback Profile public (or private)
Letting potential trading partners see your public Feedback comments creates trust and increases your sales.