Your account security and privacy are important to us - we want to ensure you have a positive experience on our site. The pages in this section outline how you can protect your account, including steps you can take if you suspect that someone has tampered with your account.

Learn more about account security:

• Account Protection – What you can do to ensure that your eBay account is secure.

• Choosing a Secure Password – How to select a password that will ensure account security.

• Reporting Spoof Email – eBay will never ask you to provide sensitive information through email. Learn how to identify if a message was sent by eBay, as well as what you should do if you receive such an email message.

• Recognising Spoof (Fake) eBay Web Sites – Typically, spoof email goes to a fake website. Learn the differences between our genuine site and those that try to impersonate us.

• About eBay Toolbar's Account Guard – Account Guard alerts you when you're on a potentially fraudulent website.

• Protecting Your Identity – If you provided confidential information through a spoof website, this page lists measures you should take to secure both your eBay account and your identity.

• Securing Your Account and Reporting Account Theft – What you should do if you suspect that someone has tampered with your account.

Most private communication, including email correspondence, is not regulated by eBay. The following pages outline what you can do if you are receiving unwelcome email, as well as when eBay may be able to take action.

Learn more about how eBay works with you to protect your privacy:

• Protecting Your Privacy – A summary of the eBay Privacy Policy and description of limits for contacting members.

• Privacy Policy – The comprehensive version of the eBay Privacy Policy detailing your privacy rights on eBay.

• Appendix to the Privacy Policy – Explains how your information is disclosed and what other people can see.

• Cookies, Web Beacons, and Your Privacy – How eBay uses and restricts the use of cookies and Web beacons.

• Minimising Unwanted Email – Steps you can take to reduce the number of unwanted messages you receive. This page also contains types of unwanted email that should be reported to eBay.

• Sending Headers – How to send full message headers when reporting unwanted email to eBay.

• Spam (Unsolicited Commercial Email) – eBay's spam policy applies only to unsolicited commercial messages sent by eBay members. This page details the types of spam mail that you can report to eBay.

• Misuse of eBay Forwarding System – eBay enables members to facilitate transactions through the Contact an eBay Member feature, but will investigate any misuse of this service.