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Billing

Find the answers to your billing questions here.

Related Services

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Check your account status
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Sign up or update bank account for Direct Debit
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Place or update my credit card on file with eBay for Automatic Billing
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Make a one-off payment towards my account
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Request a final value fee credit
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View our fee schedule
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Can I change my billing currency?

Top Questions


Credit Card
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What type of credit cards does eBay accept?
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Do I have to use the same credit card for billing as I did for registration?
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How do I place or update my credit card on file?
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How do I take my credit card off file?
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How does invoicing and the monthly credit card charge work?
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Will my credit card be charged each month?
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When will my credit card be charged?
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Why don't you bill my credit card the same time each month?
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Why did you charge my credit card even though I sent eBay a payment?
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Can I still pay by cheque, money order, or one-time credit card payment if I have a credit card on file?
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What should I do if my credit card doesn't work?
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What should I do if I have a questionable eBay charge on my credit card statement?

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Payment
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· 
Where should I send payment to eBay?
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How do I pay eBay?
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Can I still pay by cheque, money order, or one-time credit card payment if I have a credit card on file?
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How long does it take for a payment to post to my account?
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My eBay account has a credit in my favor. How can I request a refund?
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When will I receive my invoice?

Account Status
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When I view my account status I see negative and positive numbers. Why?
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Why doesn't the balance in "My eBay" match the balance shown on my account status page?

Credit
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My bidder backed out. How can I request a fee credit?
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I had a problem requesting a partial credit using the Final Value Fee Credit Request Form. Now what?


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