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Adding Text Messages and Wireless Alerts

eBay can alert you about an auction ending or when you are outbid on an item. You can receive alerts by the following:

You can subscribe to IM alerts in My eBay and start receiving notifications for when you've been outbid or when a listing has ended. If you enable these alerts, you’ll see the word "outbid" or "end" followed by a short description, item number, and bid amount. For example: Outbid! - Snoopy PEZ dispenser - item #3536992432 - $7.50.

If you receive an alert, you can then respond to the alert and bid again.

IM alerts

IM alerts are instant messages sent to your chat window.

To add an IM address:
  1. Go to My eBay. You may be asked to sign in.

  2. Hover over the Account tab and click Communication Preferences.

  3. Click Show in the Delivery Options section.

  4. Click Subscribe to sign-up for instant messages.

  5. Select your instant messenger provider, and click the Continue button.
    You will be sent to the provider’s site for verification.

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