|Home > Help >Membership & account>Registration & signing in>Signing in to your account|
About Signing in to Your Account
If you've already registered, you can sign in to your eBay account.
To protect your identity and privacy, you will be asked to sign in periodically.
For example, you will be asked to sign in when you:
As an additional security check, eBay may occasionally ask you to enter a verification code when you sign in. This extra security check helps eBay prevent automated registrations and inappropriate use of the site.
If you ever forget your user ID or password, you can have eBay send it to your registered email address.
Signing in to your eBay account
When signing in, you can choose to have your computer remember your sign-in information for one day so that you don’t have to re-enter your user ID and password. Your password will be saved until you sign out, even if you disconnect from the Internet, close your browser, or turn off your computer.
Note: For security purposes, your password is automatically encrypted when you sign in, using Extended Validation Secure Sockets Layer (EV SSL) technology. If you have upgraded to a browser with the latest anti-phishing capabilities, look for a green Web address bar for verification that you are on a secure page before entering sensitive information.
About Microsoft Passport
eBay does not support Microsoft Passport authentication for sign in. If you’re a Passport user, sign in with your eBay user ID and password.
To sign in to your eBay account:
Forgot your User ID or password?
If you forgot your user ID, you can have it sent to your email address.
If you forgot your password, you can create a new one.
Note: Your old password will remain active until you create a new password.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.