If you enter confidential information through a phishing (spoof) website, you should take measures to secure both your eBay account and your identity.

These measures include:

• Changing your email password, changing your eBay sign-in information (password and secret question) and verifying that your contact information is correct. For more information see Protecting Your eBay Account and Securing Your Account.

• Contacting your credit card company and your bank and filing a police report. For more information see Protecting Yourself from Identity Theft.

• Learning about the ways in which third parties obtain confidential information online, including use of phishing emails and websites. For more information see Reporting Spoof Emails and Recognising Spoof (Fake )eBay Websites.