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How can I tell if a website is impersonating eBay?

Beware of emails that include links and ask for confidential information. A phishing (spoof) email pretending to be from eBay typically contains a link that takes you to a fake website and requests that you sign in and submit personal and account information. eBay will never ask you for your password or confidential information in an email.

When in doubt, use the eBay website. Open a new browser and enter the address of the eBay site you are registered on.

  • Examples of fake eBay addresses: http://signin.ebay.com@10.19.32.4/ or http://signin-ebay.com/ Note that genuine eBay addresses use SSL (secure socket layer) technology and have "https" at the beginning.

    For a list of international sites, see Recognising Spoof (Fake) Websites.

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