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Protecting your account
We take a number of steps to help ensure the security of your account. But there's also a lot you can do. Find out more about ways you can protect your account.
Solve a problem
If the email was sent from us, you’ll also find it in your Messages in My eBay. Send any suspicious email to firstname.lastname@example.org, or if the email appears to be from PayPal, send it to email@example.com. Never click on a link in a suspicious email. Learn more.
If the message was sent from us, you’ll also find it in the Messages tab in My eBay. Learn more about reporting and recognising spoof emails.
Protecting your eBay account
Protecting your privacy
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.
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